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Problem installing Windows Update KB3000850

Question
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I have tried to manually install Windows Update KB3000850 alone with no success. I get error 800F0922.
I have run sfc /scannow. It gets errors also.
I have run dism /online /cleanup-image /restorehealth and it fixed one error. Windows Update still does not work for this update. Same error.
Thanks,
Fred
- Edited by MESfred Thursday, July 16, 2015 6:46 PM
Answers
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Hi,
Thanks for your feedback, have you tried the other options from my first reply? (DISM and system restore or refresh).
if the issue still persists, you could post your CBS log file (with installation section) and share with us by using one drive. we will give a look hope to find some hints.
Regards,
D. Wu
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Tuesday, August 4, 2015 6:04 AM
- Marked as answer by Bruce WoodingModerator Thursday, August 6, 2015 5:30 PM
All replies
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Hi,
This is not easy for us to troubleshooting this issue just by error code. First let us make sure that your system is not cloned Since third party clone software frequently cause system corruption and it’s not fixable, then try using some general steps for troubleshooting.
http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-8
A large number of similar cases could be found online and from database, some of users resolved this problem just by running System File Checker tool (SFC.exe and DISM tool for Windows 8.1).
https://support.microsoft.com/en-us/kb/929833
And try restore your PC to an earlier point and try re-install it. In some cases, the registry clean tool will damage registry entry which can affect installation of this Update.
Regards,
D. Wu
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
-
-
Hi,
Thanks for your feedback, have you tried the other options from my first reply? (DISM and system restore or refresh).
if the issue still persists, you could post your CBS log file (with installation section) and share with us by using one drive. we will give a look hope to find some hints.
Regards,
D. Wu
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by MeipoXuMicrosoft contingent staff, Moderator Tuesday, August 4, 2015 6:04 AM
- Marked as answer by Bruce WoodingModerator Thursday, August 6, 2015 5:30 PM