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How to call lync internal by number phone RRS feed

  • Question

  • Hello

         I have try enable two user with enterprise voice and add user01 with tel:+900 and user02 with tel:+9001 . I can login lync  use01 and type number 9001 to call to user02 ?

    Thanks

    Saturday, October 21, 2017 4:53 AM

All replies

  • Hi NGO,

    Yes, but you have to create a Dialplan to normalize 9001 to +9001.

    https://technet.microsoft.com/en-us/library/gg398922%28v=ocs.15%29.aspx?f=255&MSPPError=-2147217396


    regards Holger Technical Specialist UC

    • Proposed as answer by Alice-Wang Monday, October 23, 2017 6:15 AM
    Saturday, October 21, 2017 7:45 AM
  • Hello

         I just edit digits to add + then can call ok , does need check internal extension ?

         

    Best Regards,

    Sunday, October 22, 2017 1:10 AM
  • I think, yes. I did it once before. 
    Sunday, October 22, 2017 2:03 AM
  • Hi Ngo Thanh Tien,

    Agree with Holger, the reason why we do this, I will explain to you

    A dial plan is a named set of normalization rules that translates phone numbers for a named location, individual user, or contact object into a single standard (E.164) format for purposes of phone authorization and call routing.Normalization rules define how phone numbers expressed in various formats are to be routed for each specified location, user, or contact object. The same dial string may be interpreted and translated differently depending on the location from which it is dialed and the person or Contact object making the call.

    Here is a blog for your reference, it’s similar to SFB server 2015
    https://technet.microsoft.com/en-us/library/gg413082%28v=ocs.14%29.aspx


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
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    • Proposed as answer by Alice-Wang Monday, October 23, 2017 9:19 AM
    Monday, October 23, 2017 6:33 AM
  • Hello

    Thanks your explain 

    Monday, October 23, 2017 12:31 PM
  • Hi Ngo,

    I am glad that this reply will help you.

    You could mark the reply as an answer, because others will have issue, if you mark this reply as an answer, it will help others find the thread as soon as possible.


    Regards,

    Alice Wang


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Alice-Wang Thursday, October 26, 2017 9:12 AM
    Tuesday, October 24, 2017 1:31 AM