Updates not possible after recovery from Virus RRS feed

  • Question

  • Once upon a time... (Over a year ago) I used a tool to remove a virus on this little used laptop.

    All SEEMED to be well. But I recently realized that Updates were not being applied.

    On deeper examination, I have found:

    The Bits & Win Update services seem to be...missing... (Not Stopped. NOT in the list)

    I am locked out of some directories like application data. Permission denied (As administrator even)

    Tried downloadingthe WindowsUpdateDiagnostic.diagcab... it just "flashes" a cmd window... nothing else.

    Because this is almost always the first request, I went ahead and generated the following MGADiag report:

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CQQ7C-TG96R-R6J6Q
    Windows Product Key Hash: cLEWdGAZkimdJemOZaW9zGMnafE=
    Windows Product ID: 89580-OEM-7332132-00182
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010100.2.0.001
    ID: {3A362629-9485-49E6-A96F-0BA3D5A6AB24}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.120824-0336
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18152

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3A362629-9485-49E6-A96F-0BA3D5A6AB24}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R6J6Q</PKey><PID>89580-OEM-7332132-00182</PID><PIDType>2</PIDType><SID>S-1-5-21-296943503-157818493-3706522676</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite X205</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20070711000000.000000+000</Date></BIOS><HWID>CD313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89580-00146-321-300182-02-1033-6000.0000-1892012
    Installation ID: 084615042886242235774555824590234352740756767111267124
    ***In the following, I added a space after HTTP to prevent autotranslation into a link(which blocks posting ability)

    Processor Certificate URL: http ://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http ://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http: //go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http ://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: R6J6Q
    License Status: Licensed

    Windows Activation Technologies-->

    HWID Data-->
    HWID Hash Current: OAAAAAEAAwABAAEAAgACAAAAAwABAAEAJJQ06qrbcscoS0aDonBIl97W8vRsc6K6eg882qxWKoU=

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      TCPA   Intel   CRESTLNE
      TMOR   PTLTD          
      OSFR   TOSHIB  A+2nd ID
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci
      SSDT   SataRe  SataAhci

    I am going to run the following now while I await a comment.

    Microsoft Security Essentials.

    Microsoft Safety Scanner.

    Thursday, December 4, 2014 7:24 PM

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