locked
Strange meeting time issue RRS feed

  • Question

  • hello there

    We have Exchange 2003 SP2 and are experiencing strange time issues on meeting appointments sent to client of ours. We are both in the GMT+2 Harare, Preotria time zone. The following scenarios are occuring:

    1. Send meeting request from Outlook, recipient recieves it as 1hr early

    2. Send meeting request from Outlook to any other external recipient works 100%

    3. Send meeting request from OWA, recipient recieves it 100% correct.

    4. Client only has issues with meeting requests from us

    5. Not all their users are experiencing this issue

    Thanks


    Stephane Favre

    Wednesday, May 30, 2012 2:41 PM

Answers

  • Hello,

    Since the issue does not occur in OWA, it seems to be the Outlook client issue. You may ask the question on our Outlook forum:

    http://social.technet.microsoft.com/Forums/en/outlook/threads

    Thanks,

    Simon Wu

    Exchange Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Thursday, May 31, 2012 8:24 AM
    Moderator

All replies

  • The problem you describe always ends up being one of the client machines or a server having a wrong time, time zone or DST setting, or a missing DST patch.  Note that calendar entries that are made with clients or on servers having incorrect settings or missing patches will be wrong forever and have to be rescheduled to be corrected.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, May 30, 2012 4:09 PM
  • Ok.... on the server side, I have 1 front end + bridgehead (FE) 2003 EX server and a dozen backend (BE) servers 2003 EX, all but one BE server are patched with the DST hotfix, would this cause the problem with users even if they sit on a patched BE server?

    How do I verify DST settings? on the servers or client?

    The fact that this works thru OWA but not Outlook makes me suspect is client related?

    Being in South Africa and not in a DST zone, do we still need to install the DST patches / settings? (patches installed before my time)?

    Thanks :)


    Stephane Favre

    Wednesday, May 30, 2012 5:57 PM
  • It's probably a client-side issue, but I can't tell you that for sure.  Yes, OWA looking right while Outlook doesn't certainly is evidence supporting a client issue.  I don't know whether the DST patches apply to SA or not since I don't support anything there, sorry.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, May 30, 2012 6:20 PM
  • Any pointers on resolving this issue on the client side?

    Stephane Favre

    Wednesday, May 30, 2012 6:30 PM
  • The things I pointed out to you apply.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, May 30, 2012 6:37 PM
  • Hello,

    Since the issue does not occur in OWA, it seems to be the Outlook client issue. You may ask the question on our Outlook forum:

    http://social.technet.microsoft.com/Forums/en/outlook/threads

    Thanks,

    Simon Wu

    Exchange Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Thursday, May 31, 2012 8:24 AM
    Moderator