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Help. Error Codes not sure what to do--STOP: 0x000000C5, 0X968B8486, 0X00000002, 0X00000001, 0x8054BBB9 RRS feed

  • Question

  • Hi,
    Can anyone please tell me what all this is & what to do?
    STOP: 0x000000C5, 0X968B8486, 0X00000002, 0X00000001, 0x8054BBB9--With these error codes came some details regarding a corrupt driver, I don't know much about computers and need help.
    After, the computer shutdown, I restarted and got the following message
    This sytem has recovered from a serious error
    BCCode 100000c5
    (some more code which I will submit if need be)

    When I googled it(bold type) I got this site and bleepingcomputer saying it is a virus.
    I tried searching in Microsoft to no avail, I did not send error report as requested.
    I have been receiving the original(first) error since the tech guy installed my new hard drive and wireless card. Had another guy look at it and said it was fine?? Help
    I have a Dell & this is the second hard drive that I have had to replace. If that means anything to this situation other than its ____
    First two hard drives from Dell, last one is a Sata 300

    Running Windows XP SP3
    MBAM. Spybot S&D, AVG, PSI

    Thanks in advance for your advice


     

    Friday, June 5, 2009 12:02 AM

All replies

  • Run the Dell diagnostics on your computer and if you don't get any errors reimage your harddrive. If it's a laptop hold the FN key down while you power it on and it will go into the diagnostics if it's a desktop you need the diag disk. This is assuming you can't boot to safe mode to run a virus scan our check your drivers.
    Tuesday, June 9, 2009 10:23 PM