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Connecting Desktop to Server RRS feed

  • Question

  • I'm having issues connecting a desktop to the server. I finally was able to add it to the domain, so I'm running off the "LinearMortgage.local" network, but when I go to Network on the PC, it only shows two of the other users machines on the Network, not the server or any of the other users PCs. The server dashboard isn't picking up the computer either. I can see it in the Server Manager>Active Users and Computers, but not in the dashboard.

    I had some issues with remote desktop, which in short led to me removing the machine from the domain. I am an admin, and I could remote into the Server, but not my PC. It was telling me my credentials were wrong, even though they're the same ones that I used to successfully login to the server. At the probably bad advise of an IT person, I removed it. Now all my profile is gone, and I could only login to the PC as the default admin. I created a new user, but that doesn't seem to make any difference. 

    After lots of googling, and troubleshooting, I finally was able to get it back on the domain...but I don't have access to any of the shared files on the server. 

    I can ping the server from my PC, but cannot ping the PC from the server. Even though I can see it in Server Manager, but again...not in the Dashboard.

    I've enabled Network Sharing. As to the deleted profile, I've tried the 3 main ways to recover it, that are online, but none worked. The original IT guy never set up restore points. Through one of the processes I found online, I was able to see all the settings and preferences, but it wouldn't allow me to copy and paste them as the directions said to do.

    So basically; I'm assuming that the Server not being able to ping the PC, is the reason for not being able to remote desktop.

    How is it I can see it from the Manager, but not the Dashboard though...and I'm running of the local domain?

    Thursday, February 6, 2020 5:59 PM

All replies

  • Hi,

    >I can ping the server from my PC, but cannot ping the PC from the server. Even though I can see it in Server Manager, but again...not in the Dashboard.
    What is the error message of failed ping operation, if possible, please capture screenshot about the details.

    Besides, please try to turn off Windows Firewall on both systems, including 3rd party protection software temporarily and confirm that if ping works.

    About the RDP problem, I want to confirm with you if you only enable RDP locally via System – Remote Settings, or, if you have Remote Desktop Services configured and enabled? 

    If it is the previous case, please try to disable Network Level Authentication (NLA) within RDP configuration and check the result. Configuration such as below:



    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, February 10, 2020 6:35 AM
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, February 12, 2020 4:28 AM
  • So basically; I'm assuming that the Server not being able to ping the PC, is the reason for not being able to remote desktop.

    Hi,

    Are you not able to ping via IP address and hostname? Could you try to disable IPv6 in PC's network adapter settings and turn off your firewall? 

    Wednesday, February 12, 2020 5:20 AM
  • Hi,

    Is there any update?

    Please click “Mark as answer” if any of above reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, February 14, 2020 1:44 AM