Lync 2010 Delegates Receiving Voicemails RRS feed

  • Question

  • Hi all, 

    I have an issue where one of my set delegates receive my voicemail.  

    I have set Lync up as the folliwing:

    Call forwarding set to simultaneously ring my delegates. 

    "Calls will ring you at work (my number) and also ring your delegates: Person 1, Person 2 etc... 

    Unanswered calls will go to: Voicemail in 20 seconds

    These settings will apply: Apply 

    I can't see anything that would suggest a colleague receiving my voicemails. 

    Any ideas?



    Wednesday, April 16, 2014 7:40 AM


  • A delegate is a person with permission to make and receive calls and messages on behalf of another. Delegation not only routes incoming calls to multiple phones, but delegates can be given access to voice mail and missed call messages. This is done in Outlook as delegate access. 

    Take a look at Outlook to see if this is the culprit.

    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Lync Sorted blog

    • Edited by PaulB_NZMVP Wednesday, April 16, 2014 11:05 AM format txt
    • Proposed as answer by Eason Huang Thursday, April 17, 2014 11:34 AM
    • Marked as answer by Lisa.zheng Monday, April 28, 2014 3:35 AM
    Wednesday, April 16, 2014 11:04 AM