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Crystal Reports 2011 broken with new Windows updates! "Logon Failed"

    Question

  • To anyone having issues with Crystal Reports 2011, recently, after the 10/17 updates, with the "Logon failed"  issue.. 

    Uninstall: 

    KB4041678

    KB4041681

    KB2553338

    Once you have these updates uninstalled, this fixes the issue with Crystal Reports 2011 and the error "Login failed, bad password" 


    Rob

    Friday, October 20, 2017 1:41 PM

All replies

  • Hello Rob,

    This is a forum for covering questions about Security Update Guide.

    To get better support for this issue, you can post the question to the following site by choosing the right product catalog.

    https://support.microsoft.com/en-sg

    On the other hand, you may also consult the manufacture for Crystal Reports 2011. 

    Best regards,

    Andy Liu


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 23, 2017 9:00 AM
  • Not a question.. 

    It's a statement, not documented, and as there are over 100 views on this, i would say i am not alone with this issue.. I posted it here, as Technet has always been a location where Technical Network Engineers have gone to share details, fixes, get help, etc.. It's a forum.. It's also a place where we have gone to help people with Microsoft related issues.. that either don't know the solution, or aren't technical.. 

    Has that part of the community changed? 


    Rob

    Thursday, November 16, 2017 8:29 PM