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SCCM Failed to Install on Client Machines RRS feed

  • Question

  • Dears,

    Recently I installed new server with SCCM 2012 R2 SP1, we have in our environment Windows 7, 8, 8.1 and 10. I have installed new SCCM 2012 R2 SP1 with hotfix CM12_SP2R2SP1CU3-KB3135680-X64-ENU. I have set boundaries based on IP and AD name. Because we have many regions with different IP address and subnets.

    Our previous SCCM was 2012 RTM with no SP and all machines has CCM installed with version 5.00.7711.0000 and new SCCM version is 5.00.8239.1000. what I did I have checked upgrade client automatically when new client updates are available.

    I have tow below Questions

    1- After configuration new SCCM 2012 R2 SP1 with all configuration new SCCMSETUP package not automatically install in machines and I have to send manually, but when clients receive manfully SCCM it will not install properly I will provide one windows 10 log file in below.

    2- Regarding Windows 10 and 8 what shall I do to make them getting package and install SCCM in Windows 8 and 10 machines?

    Note: during my SCCM installation I have installed ADK 10 not 8.1.

    Best Regards.

    <![LOG[==========[ ccmsetup started in process 1704 ]==========]LOG]!><time="22:16:21.244+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="5376" file="ccmsetup.cpp:9601">
    <![LOG[Launch from folder C:\Windows\ccmsetup\]LOG]!><time="22:16:21.244+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="5376" file="ccmsetup.cpp:680">
    <![LOG[CcmSetup version: 5.0.8239.1403]LOG]!><time="22:16:21.244+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="5376" file="ccmsetup.cpp:686">
    <![LOG[In ServiceMain]LOG]!><time="22:16:21.244+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="ccmsetup.cpp:3492">
    <![LOG[Running on 'Microsoft Windows 10 Enterprise' (10.0.10586). Service Pack (0.0). SuiteMask = 272. Product Type = 18]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="util.cpp:2000">
    <![LOG[Ccmsetup command line: "C:\Windows\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:3719">
    <![LOG[Command line parameters for ccmsetup have been specified.  No registry lookup for command line parameters is required.]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:3924">
    <![LOG[Command line: "C:\Windows\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:3925">
    <![LOG[SslState value: 224]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="ccmsetup.cpp:4572">
    <![LOG[CCMHTTPPORT:    80]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:8781">
    <![LOG[CCMHTTPSPORT:    443]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:8796">
    <![LOG[CCMHTTPSSTATE:    224]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:8814">
    <![LOG[CCMHTTPSCERTNAME:    ]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:8832">
    <![LOG[FSP:    ]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:8884">
    <![LOG[CCMFIRSTCERT:    1]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:8942">
    <![LOG[Config file:      C:\Windows\ccmsetup\MobileClientUnicode.tcf]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4686">
    <![LOG[Retry time:       10 minute(s)]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4687">
    <![LOG[MSI log file:     C:\Windows\ccmsetup\Logs\client.msi.log]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4688">
    <![LOG[MSI properties:    INSTALL="ALL" SMSSITECODE="HQK" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" CCMFIRSTCERT="1"]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4689">
    <![LOG[Source List:]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4697">
    <![LOG[                  \\XXX.XXXX.COM\SMSClient]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4704">
    <![LOG[                  \\XXX.XXXX.COM\SMSClient]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4713">
    <![LOG[MPs:]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4716">
    <![LOG[                  XXX.XXXX.COM]LOG]!><time="22:16:21.291+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:4731">
    <![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="22:16:21.307+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmutillib.cpp:5481">
    <![LOG[No version of the client is currently detected.]LOG]!><time="22:16:21.307+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:2875">
    <![LOG[Updated security on object C:\Windows\ccmsetup\.]LOG]!><time="22:16:21.307+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="ccmsetup.cpp:9445">
    <![LOG[Failed to get client version for sending state messages. Error 0x8004100e]LOG]!><time="22:16:21.307+420" date="05-25-2016" component="ccmsetup" context="" type="2" thread="1764" file="state.cpp:178">
    <![LOG[Params to send '5.0.8239.1403 Deployment Error: ']LOG]!><time="22:16:21.307+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="state.cpp:215">
    <![LOG[A Fallback Status Point has not been specified and no client was installed.  Message with STATEID='100' will not be sent.]LOG]!><time="22:16:21.307+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="state.cpp:229">
    <![LOG[Failed to send status 100. Error (87D00215)]LOG]!><time="22:16:21.307+420" date="05-25-2016" component="ccmsetup" context="" type="3" thread="1764" file="state.cpp:242">
    <![LOG[Running as user "SYSTEM"]LOG]!><time="22:16:21.345+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:2018">
    <![LOG[Detected 138628 MB free disk space on system drive.]LOG]!><time="22:16:21.345+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="util.cpp:737">
    <![LOG[Checking Write Filter Status.]LOG]!><time="22:16:21.345+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:2047">
    <![LOG[This is not a supported write filter device. We are not in a write filter maintenance mode.]LOG]!><time="22:16:21.345+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:2074">
    <![LOG[Performing AD query: '(&(ObjectCategory=mSSMSManagementPoint)(mSSMSDefaultMP=TRUE)(mSSMSSiteCode=HQK))']LOG]!><time="22:16:21.476+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="lsad.cpp:674">
    <![LOG[OperationalXml '<ClientOperationalSettings><Version>5.00.7804.1000</Version><SecurityConfiguration><SecurityModeMask>0</SecurityModeMask><SecurityModeMaskEx>224</SecurityModeMaskEx><HTTPPort>80</HTTPPort><HTTPSPort>443</HTTPSPort><CertificateStoreName></CertificateStoreName><CertificateIssuers></CertificateIssuers><CertificateSelectionCriteria></CertificateSelectionCriteria><CertificateSelectFirstFlag>1</CertificateSelectFirstFlag><SiteSigningCert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iteSigningCert></SecurityConfiguration><RootSiteCode>HQK</RootSiteCode><CCM> <CommandLine>SMSSITECODE=HQK</CommandLine> </CCM><FSP> <FSPServer></FSPServer> </FSP><Capabilities SchemaVersion ="1.0"><Property Name="SSLState" Value="0" /></Capabilities><Domain Value="Domain Name.com" /><Forest Value="Domain Name.com" /></ClientOperationalSettings>']LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="lsadcache.cpp:236">
    <![LOG[Unable to open Registry key Software\Microsoft\CCM. Return Code [80070002]. Client HTTPS state is Unknown.]LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmutillib.cpp:375">
    <![LOG[The MP name retrieved is 'HQVSCCM01.Domain Name.com' with version '7804' and capabilities '<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>']LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="lsadcache.cpp:334">
    <![LOG[MP 'HQVSCCM01.Domain Name.com' is compatible]LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="lsadcache.cpp:339">
    <![LOG[Retrieved 1 MP records from AD for site 'HQK']LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="lsadcache.cpp:287">
    <![LOG[Retrived site version '5.00.7804.1000' from AD for site 'HQK']LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="siteinfo.cpp:601">
    <![LOG[SiteCode:         HQK]LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:2099">
    <![LOG[SiteVersion:      5.00.7804.1000]LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:2100">
    <![LOG[Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again.]LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:2134">
    <![LOG[Only one MP XXX.XXXX.COM is specified. Use it.]LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:10043">
    <![LOG[Searching for DP locations from MP(s)...]LOG]!><time="22:16:21.930+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmsetup.cpp:10957">
    <![LOG[Current AD site of machine is ErbilCC]LOG]!><time="22:16:22.046+420" date="05-25-2016" component="LocationServices" context="" type="1" thread="1764" file="lsad.cpp:788">
    <![LOG[Local Machine is joined to an AD domain]LOG]!><time="22:16:22.046+420" date="05-25-2016" component="LocationServices" context="" type="0" thread="1764" file="lsad.cpp:732">
    <![LOG[Current AD forest name is Domain Name.com, domain name is Domain Name.com]LOG]!><time="22:16:22.046+420" date="05-25-2016" component="LocationServices" context="" type="1" thread="1764" file="lsad.cpp:860">
    <![LOG[DhcpGetOriginalSubnetMask entry point is supported.]LOG]!><time="22:16:22.046+420" date="05-25-2016" component="LocationServices" context="" type="0" thread="1764" file="ccmiputil.cpp:117">
    <![LOG[Begin checking Alternate Network Configuration]LOG]!><time="22:16:22.046+420" date="05-25-2016" component="LocationServices" context="" type="0" thread="1764" file="ccmiputil.cpp:1095">
    <![LOG[Finished checking Alternate Network Configuration]LOG]!><time="22:16:22.046+420" date="05-25-2016" component="LocationServices" context="" type="0" thread="1764" file="ccmiputil.cpp:1172">
    <![LOG[Sending message body '<ContentLocationRequest SchemaVersion="1.00">
      <AssignedSite SiteCode="HQK"/>
      <ClientPackage/>
      <ClientLocationInfo LocationType="SMSPACKAGE" DistributeOnDemand="0" UseProtected="0" AllowCaching="0" BranchDPFlags="0" AllowHTTP="1" AllowSMB="0" AllowMulticast="0" UseInternetDP="0">
        <ADSite Name="ErbilCC"/>
        <Forest Name="Domain Name.com"/>
        <Domain Name="Domain Name.com"/>
        <IPAddresses>
    <IPAddress SubnetAddress="10.0.0.0" Address="10.10.33.237"/>
        </IPAddresses>
      </ClientLocationInfo>
    </ContentLocationRequest>
    ']LOG]!><time="22:16:22.046+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="siteinfo.cpp:96">
    <![LOG[Sending message header '<Msg SchemaVersion="1.1"><ID>{8A69B45D-80ED-44CA-B498-4E5A93BC86CA}</ID><SourceID></SourceID><SourceHost>DESKTOP-2ATSJ6V</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:DESKTOP-2ATSJ6V:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>XXX.XXXX.COM</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2016-05-26T05:16:22Z</SentTime><Body Type="ByteRange" Offset="0" Length="1088"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="22:16:22.062+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="siteinfo.cpp:185">
    <![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="22:16:22.062+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="ccmutillib.cpp:5481">
    <![LOG[CCM_POST 'HTTP://XXX.XXXX.COM/ccm_system/request']LOG]!><time="22:16:22.062+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="httphelper.cpp:806">
    <![LOG[Failed to receive ccm message response. Status code = 404]LOG]!><time="22:16:22.093+420" date="05-25-2016" component="ccmsetup" context="" type="2" thread="1764" file="httphelper.cpp:1692">
    <![LOG[GetDPLocations failed with error 0x80004005]LOG]!><time="22:16:22.109+420" date="05-25-2016" component="ccmsetup" context="" type="3" thread="1764" file="siteinfo.cpp:558">
    <![LOG[Failed to get DP locations as the expected version from MP 'XXX.XXXX.COM'. Error 0x80004005]LOG]!><time="22:16:22.109+420" date="05-25-2016" component="ccmsetup" context="" type="2" thread="1764" file="ccmsetup.cpp:11205">
    <![LOG[Failed to get client version for sending state messages. Error 0x8004100e]LOG]!><time="22:16:22.109+420" date="05-25-2016" component="ccmsetup" context="" type="2" thread="1764" file="state.cpp:178">
    <![LOG[Params to send '5.0.8239.1403 Deployment Error: ']LOG]!><time="22:16:22.109+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="state.cpp:215">
    <![LOG[A Fallback Status Point has not been specified and no client was installed.  Message with STATEID='101' will not be sent.]LOG]!><time="22:16:22.109+420" date="05-25-2016" component="ccmsetup" context="" type="1" thread="1764" file="state.cpp:229">
    <![LOG[Failed to send status 101. Error (87D00215)]LOG]!><time="22:16:22.109+420" date="05-25-2016" component="ccmsetup" context="" type="3" thread="1764" file="state.cpp:242">
    <![LOG[Next retry in 10 minute(s)...]LOG]!><time="22:16:22.109+420" date="05-25-2016" component="ccmsetup" context="" type="0" thread="1764" file="ccmsetup.cpp:8999">

    Thursday, May 26, 2016 6:07 AM

Answers

  • This is the third post for the same issue -- please don't double/triple post.

    https://social.technet.microsoft.com/Forums/en-US/configmanagerdeployment/thread/fef65966-d981-4399-85bc-3a5470868fa4/#fef65966-d981-4399-85bc-3a5470868fa4

    https://social.technet.microsoft.com/Forums/en-US/configmanagerdeployment/thread/466c28cc-b19d-4700-94c2-79c3ab96b2dd/#5c53d9f8-f375-4e2e-9f69-23b5c316f36b


    Jason | http://blog.configmgrftw.com | @jasonsandys

    Thursday, May 26, 2016 1:00 PM