locked
Problem with account verification aadrm.com RRS feed

  • Question

  • Hi team,

    I've tested the free RMS sharing on my PC, with my custom outlook address.

    I was able to encrypt files on my computer and share to another without any problem.

    Since the beginning of the week, RMS told me that there are account verification problem,

    I can encrypt a file on the computer, but I can't unencrypt it...

    I also have an Office 365 account active on the computer, so I wonder if an account mismatch is possible when I try to encrypt and then make the reverse operation …

    Do you know if I can switch the account on the RMS sharing to test …

    I’m using this solution : portal.aadrm

    Thanks,

    Regards.

    (Windows 8.1 Pro computer).

    Tuesday, December 10, 2013 3:32 PM

All replies

  • Hi there,

    Sorry for the delayed response.

    Can you please provide us a little more information?

    Are you using the RMS sharing app to encrypt files?

    Thanks,

    Shubha

    Wednesday, February 12, 2014 12:06 AM
  • Hi,

    Yes I'm using the RMS sharing app.

    When I want to encrypt a file, this error append : http://sdrv.ms/1bobVRs

    Thanks.

    Wednesday, February 12, 2014 10:58 AM