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Windows 7 frequent all programs "not responding" RRS feed

  • Question

  • Recently purchased a gateway laptop w/ AMD Turion 2 x2 processor. Almost from day one I get  "not responding" messages on all programs & all browsers (IE,Firefox,Safari & Chrome).  I had unistalled the Sample Norton antivirus  and checked on here and was told to use Nortons un-installer program. i did this and still no good. I then went to resource monitor and this is the message I am getting. Explore.EXE   PID 4896 thread 4900 , PID 4952 Thread 2264, then  Explore.EXE Pid 4896 thread 6120, pid 4896, thread 5204,  Explore.exe PID 4896 thread 5888

     

    Any help &/or guidance would be greatly appreciated.

     


    • Moved by Ronnie VernonMVP Friday, February 4, 2011 11:29 PM Focus (From:Service Pack 1 RC for Windows 7 and Windows Server 2008 R2)
    Friday, February 4, 2011 7:06 PM

Answers

  • there is no Sp2 for Windows 7. You use the Windows 7 RTM. Try this:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    and see if a 3rd party tool may cause the issue. I don't have the issue here, so there must be something special on your PC.

    André



    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Leo Huang Friday, February 11, 2011 8:38 AM
    Saturday, February 5, 2011 2:16 PM

All replies

  • is this related to the Sp1?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, February 4, 2011 9:47 PM
  • I believe so, my update history  shows sp2 failed on update Winver shows  version 6.1 build 7600. no service pack at all listed

    Friday, February 4, 2011 11:08 PM
  • there is no Sp2 for Windows 7. You use the Windows 7 RTM. Try this:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135

    and see if a 3rd party tool may cause the issue. I don't have the issue here, so there must be something special on your PC.

    André



    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Leo Huang Friday, February 11, 2011 8:38 AM
    Saturday, February 5, 2011 2:16 PM