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Using a scanner RRS feed

  • Question

  • I have a Dell OptiPlex 755, XP Pro SP2 that has Steady State installed and need to have an HP Scanjet G3110 USB scanner work with the profile that gets wiped out after the user logs off. The scanner shows up in My Computer (Cannot use it from there) but the software gives an error. When you click ok on the error box, the scan screen appears and when you click scan, a box pops up and says that the scanner cannot be found. The scanner works fine with the administrator logged in. I've looked through all the sreens in Steady State but can't find anything to allow the user to use the scanner. Any ideas or suggestions would be greatly appreciated. Thanks in advanced.
    Thursday, February 25, 2010 5:12 PM