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Windows 7 blue screen RRS feed

  • Question

  • Hi I recently updated from Vista to Windows 7 and I have an HP Pavillion dv6700. My computer keeps shutting down with the blue sctreen . I have copied the error report below ......I hope someone can help me please

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7601.2.1.0.768.3

      Locale ID:                                             2057

     

    Additional information about the problem:

      BCCode:                                               3b

      BCP1:                                                    00000000C0000005

      BCP2:                                                    FFFFF80002CC260E

      BCP3:                                                    FFFFF8800A3258E0

      BCP4:                                                    0000000000000000

      OS Version:                                          6_1_7601

      Service Pack:                                       1_0

      Product:                                               768_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\010412-25022-01.dmp

      C:\Users\jetspain\AppData\Local\Temp\WER-83741-0.sysdata.xml

     

     

    Wednesday, January 4, 2012 12:25 PM

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