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DNS Issue with microsoft domains RRS feed

  • Question

  • Hi all,

    there's something wrong with my dns servers (win 2k8 R2) and microsoft domains.

    I just made a brand new server, not yet joined into domain, and I was trying to download latest windows updates, but system returns me error 8024402C.

    I googled several hours for hotfix/workaround with no results. Please note that the new server has just the OS installed. No thirdy part app/software, no antivirus, no firewall (the windows one is disabled) and so on. Just only the OS.

    I only found out that there's something wrong when I try to resolve specific microsoft addresses from my network, specifically download.windowsupdate.com or dc.download.windowsupdate.com

    Actually my primary DNS server is configured for forwarding external domains query to google dns (8.8.8.8).

    A weird thing is that I can't resolve these addresses even if I modify hosts file on new server.

    Any idea of what's happening?

    Is there something I can check on my primary DNS server?

    Wednesday, June 8, 2016 1:35 PM

Answers

  • Hi,

    >>I only found out that there's something wrong when I try to resolve specific microsoft addresses from my network, specifically download.windowsupdate.com or dc.download.windowsupdate.com

    Some more diagnostic information might prove useful.

    The output from the following would help:

    1. "ipconfig /all" from both the primary and new server.
    2. "nslookup -debug  download.windowsupdate.com" from the new server.

    In addtion,please clear the cache and test again.

    ________________________________________
    Best Regards,
    Cartman
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, June 9, 2016 2:42 AM

All replies

  • Hi,

    >>I only found out that there's something wrong when I try to resolve specific microsoft addresses from my network, specifically download.windowsupdate.com or dc.download.windowsupdate.com

    Some more diagnostic information might prove useful.

    The output from the following would help:

    1. "ipconfig /all" from both the primary and new server.
    2. "nslookup -debug  download.windowsupdate.com" from the new server.

    In addtion,please clear the cache and test again.

    ________________________________________
    Best Regards,
    Cartman
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, June 9, 2016 2:42 AM
  • Hi Massimo,

    Could you also check your cabling and ping, download.windowsupdate.com and report the ping time latency. Sometimes it can be as simple as a faulty cable or port. You never know a slow link could be causing a time out.

    Rick


    • Edited by R. Morgan Tuesday, June 14, 2016 5:25 AM
    Tuesday, June 14, 2016 5:25 AM