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video issues RRS feed

  • Question

  • When I try to play a video on Facebook the screen is green and I am unable to see anything.
    Monday, June 8, 2015 4:12 PM

Answers

  • Hi,

    By default, IE9 and IE10 uses GPU Rendering mode (hardware acceleration). However, some outdated video cards/chips and video drivers do not support GPU hardware acceleration. If IE9 or IE10 determines that your current video card/chip or video driver does not support GPU hardware acceleration, Internet Explorer uses Software Rendering mode (off).

    Please try to disable software rendering to check the results:

    How to enable or disable software rendering in Internet Explorer 9

    http://support.microsoft.com/kb/2528233


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    Tuesday, June 9, 2015 7:23 AM
    Moderator