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Using Outlook 2003 with Windows 7. RRS feed

  • Question

  • Attempting to import contacts and calendar. Have done this many times in ther past. Error message - "you do not have permission to access files."  I am the administrator on new laptop.
    Sunday, January 31, 2010 12:34 PM

Answers

  • Hi BMWrider,

     

    I would like to confirm where did you try to import contacts and calendar from, optical drive, hard drive, removable hard drive or network drive?

     

    If you tried to import the data from optical drive, you may refer to the following link for the solution:

    http://support.microsoft.com/kb/258468/en-us?spid=2520&sid=1329

     

    Otherwise, you need to change the permission settings for the contacts and calendar to full control allowed for everything and clear the Read Only check box.

     

    For how to manage .pst files in Outlook 2003, please refer to the following link:

    http://support.microsoft.com/kb/287070

     

    Regards,


    Arthur Li - MSFT
    Tuesday, February 2, 2010 6:34 AM