PPTX cannot be open directly on DocuLIbrary if PPT Application is closed. RRS feed

  • Question

  • in my document library I have pptx files, I clicked on a file then click OPEN. But nothing happens and I can no longer use the browser so I have to close it on task manager.

    Then restart the browser, and if I open PowerPoint application on START MENU. Then I go back to the document library, then open the file and SUCCESS I can open the file.

    My analysis: I have to open the PPT Application first before files in document library can be opened. Then after that, I closed everything and browse to the document library again, this time I can open pptx file without any problem even if PPT Application on the START MENU is closed. It is like there is a cache or something.

    Can you explain why.


    Tuesday, May 19, 2015 8:00 AM