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register payment on customer with on hold status invoice RRS feed

  • Question

  • Dear Experts,

    One of our customer have been told the “Invoice”-option is the one that they should use to be able to import payments although the customer is on hold.

    The status should be "invoice" all the time. But it is not working for a customer.

    Is there any permanent solution for this issue?

    Please advise.

    Regards,

    River

    Tuesday, July 10, 2018 8:24 AM