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ADRMS: "Reply Template issue" RRS feed

  • Question

  • Hi,

    Email Enabled with ADRMS "Reply" Template facing issue when replying to the mail. User find " Not implemented" message when he clicks the reply button.

    User: office standard outlook 2007

    What would be the cause of the problem?

    whether any service pack will help to resolve it.

    Thanks in advance!..

    Sridhar

    Thursday, April 12, 2012 10:41 AM

Answers

  • Sridhar, 

    Have you given the user "Edit" and "Save" rights on the template ? They need those rights in order to reply.

    Friday, April 13, 2012 7:03 PM
  • Hi Sridhar,

    Firstly are you experiencing the same behaviour with other users on different versions of Office?

    Is the OS windows XP?

     Try runnning the IRM Check tools and share the report.

    Also update to the Office to the latest service pack for O2007


    Blog: http://OutOfScope.info | @ Twitter: @darthsydd | ADRMS Wiki Portal: Technet Wiki

    Saturday, April 14, 2012 7:09 AM

All replies

  • Sridhar, 

    Have you given the user "Edit" and "Save" rights on the template ? They need those rights in order to reply.

    Friday, April 13, 2012 7:03 PM
  • Hi Sridhar,

    Firstly are you experiencing the same behaviour with other users on different versions of Office?

    Is the OS windows XP?

     Try runnning the IRM Check tools and share the report.

    Also update to the Office to the latest service pack for O2007


    Blog: http://OutOfScope.info | @ Twitter: @darthsydd | ADRMS Wiki Portal: Technet Wiki

    Saturday, April 14, 2012 7:09 AM