locked
Cannot preview image thumbnails under Windows Explorer RRS feed

  • Question

  • Hi all,

    I have searched solutions from internet regarding the subject problem and have tried below steps but image files still cannot preview the images, can everybody advise other solutions, many thanks.

    1. unchecked "Always show icons, never thumbnails" under folder option
    2. checked "show thumbnails instead of icons under performance options
    3. updated latest display card driver, uninstall any 3 parties imaging processing software
    4. clean thumbnail caches under disk clean up tool and I saw all cashes files are removed under C:\Users\user\AppData\Local\Microsoft\Windows\Explorer
    5. installed MS camera codec

    PC running Win7 Pro SP1 32-bit, 4G ram, HD 500G 40% free space.

    Tuesday, October 3, 2017 7:07 AM

All replies

  • Hi,

    What's the default application when you open image? What's the images format? 

    We need to make sure if the application have preview thumbnail function at first. 

    We could reset all the settings and re-configure those action to check again.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, October 4, 2017 9:58 AM
  • just Windows photo viewer and all images file are JPG format

    Wednesday, October 4, 2017 12:14 PM