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My DPM Agent installation failed in win 2008 r2 servers after installing 2012 r2 UR4 Error Log attached. Can some help me. RRS feed

  • Question

  • Action ended 11:01:31: InstallExecute. Return value 3.
    MSI (s) (80:20) [11:01:31:967]: User policy value 'DisableRollback' is 0
    MSI (s) (80:20) [11:01:31:967]: Machine policy value 'DisableRollback' is 0
    MSI (s) (80:20) [11:01:31:967]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1167480879,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (80:20) [11:01:31:967]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (80:20) [11:01:31:967]: Executing op: DialogInfo(Type=1,Argument=Microsoft System Center 2012 R2 DPM Protection Agent)
    MSI (s) (80:20) [11:01:31:967]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (80:20) [11:01:31:967]: Executing op: RegisterBackupFile(File=C:\Config.Msi\ff7a262.rbf)
    MSI (s) (80:20) [11:01:31:967]: Executing op: ActionStart(Name=_AddCatalog.C68D0BFC_654C_4ECF_B861_D846DC06E64D,,)
    MSI (s) (80:20) [11:01:31:967]: Executing op: ProductInfo(ProductKey={6FA0CE18-E1AB-4CA2-B552-03D16516E174},ProductName=Microsoft System Center 2012 R2 DPM Protection Agent,PackageName=dpmra.msi,Language=1033,Version=67241141,Assignment=1,ObsoleteArg=0,,,PackageCode={099BF2C9-F0C7-42F5-A19E-4C270259DD8A},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
    MSI (s) (80:20) [11:01:31:967]: Executing op: ActionStart(Name=_RollbackAddCatalog.C68D0BFC_654C_4ECF_B861_D846DC06E64D,,)
    MSI (s) (80:20) [11:01:31:967]: Executing op: CustomActionRollback(Action=_RollbackAddCatalog.C68D0BFC_654C_4ECF_B861_D846DC06E64D,ActionType=1361,Source=C:\Program Files\Microsoft Data Protection Manager\DPM\bin\SetupDpmfltr.dll,Target=RemoveCatalog,CustomActionData=C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DpmFilter.cat)
    MSI (s) (80:C0) [11:01:31:967]: Invoking remote custom action. DLL: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\SetupDpmfltr.dll, Entrypoint: RemoveCatalog
    Uninstalling Catalog DpmFilter.cat
    Dpmfilter Catalog Uninstallation successful
    CustomAction _RollbackAddCatalog.C68D0BFC_654C_4ECF_B861_D846DC06E64D returned actual error code 1603 but will be translated to success due to continue marking
    MSI (s) (80:20) [11:01:31:983]: Executing op: ActionStart(Name=_IncreaseIRPStackSize.C68D0BFC_654C_4ECF_B861_D846DC06E64D,,)
    MSI (s) (80:20) [11:01:31:983]: Executing op: ActionStart(Name=_RollbackDpmFilterDriver.C68D0BFC_654C_4ECF_B861_D846DC06E64D,,)
    MSI (s) (80:20) [11:01:31:983]: Executing op: CustomActionRollback(Action=_RollbackDpmFilterDriver.C68D0BFC_654C_4ECF_B861_D846DC06E64D,ActionType=1361,Source=C:\Program Files\Microsoft Data Protection Manager\DPM\bin\SetupDpmfltr.dll,Target=UninstallDpmFilter,CustomActionData=C:\Program Files\Microsoft Data Protection Manager\DPM\bin\)
    MSI (s) (80:CC) [11:01:31:983]: Invoking remote custom action. DLL: C:\Program Files\Microsoft Data Protection Manager\DPM\bin\SetupDpmfltr.dll, Entrypoint: UninstallDpmFilter
    UninstallDpmFilter: Deleting ForceFixupRegKey best effort.
    InstallComponent return code = 0x00000000
    UninstallDpmFilter return code = 0x0

    Sunday, December 28, 2014 5:04 PM

All replies

  • 2B6C 0240 12/22 07:01:29.097 10 main.cpp(144)   WARNING Failed: Hr: = [0x00000000] DetectDPM: completed
    2CAC 16F4 12/22 07:01:29.331 10 main.cpp(144)   WARNING Failed: Hr: = [0x00000000] DetectDPM: completed
    2CAC 3350 12/22 07:01:31.795 10 main.cpp(2427)   NORMAL CreateDPMRAService started
    2CAC 3350 12/22 07:01:31.795 10 main.cpp(2323)   WARNING Failed: Hr: = [0x80070424] : Encountered Failure: : lVal : (HANDLE)(schService = OpenServiceW( schSCManager, strServiceName.PeekStr(), (0x00010000L) | 0x0020 | 0x0004 | 0x0002))
    2CAC 3350 12/22 07:01:31.795 10 main.cpp(2336)   WARNING Failed: Hr: = [0x80070424] DeleteServiceByName for service[DPMRA] failed
    2CAC 2B78 12/22 07:01:31.811 10 main.cpp(3586)   WARNING Failure in getting members of local group DPMRATrustedMachinesGroup
    2CAC 2B78 12/22 07:01:31.811 10 main.cpp(3587)   WARNING Failed: Hr: = [0x800708ac] : Encountered Failure: : lVal : (UINT)status
    2CAC 2B78 12/22 07:01:31.811 10 main.cpp(3634)   WARNING Failed: Hr: = [0x800708ac] CleanupDcomLaunchPermisions failed
    2CAC 2B78 12/22 07:01:31.811 03 dcomutils.cpp(946)   WARNING DeleteLocalGroup: NetLocalGroupDel returned errorcode 2220
    2CAC 2B78 12/22 07:01:31.811 03 dcomutils.cpp(946)   WARNING DeleteLocalGroup: NetLocalGroupDel returned errorcode 2220
    2CAC 2B78 12/22 07:01:31.811 03 dcomutils.cpp(946)   WARNING DeleteLocalGroup: NetLocalGroupDel returned errorcode 2220
    2CAC 3750 12/22 07:01:31.827 10 main.cpp(2087)   WARNING Error in DeleteMTAShare, Errorcode=0x906
    2CAC 2B9C 12/22 07:01:31.858 06 bootstrapmsihelper.cpp(884)   NORMAL GetClusterDriveSerialNumbers skipped as the cluster namespace is not found
    2CAC 2B9C 12/22 07:01:31.858 06 bootstrapmsihelper.cpp(833)   WARNING Failed: Hr: = [0x8004100e] : Encountered Failure: : lVal : pLoc->ConnectServer( _bstr_t(L"root\\mscluster"), 0, 0, 0, 0, 0, 0, &pSvc )
    2CAC 2068 12/22 07:01:31.920 10 main.cpp(1172)   NORMAL Hr: = [0x00000000] SecUtils::GetMachineOrAccountSid domain.local\SYSCTR01 returned
    2CAC 2068 12/22 07:01:31.936 10 main.cpp(3517)   NORMAL The Distributed COM Users group name = [Distributed COM Users]
    2CAC 1EF4 12/22 07:01:31.951 10 setupdpmfltr.cpp(857)   NORMAL dpmfltr driver path [C:\Windows\system32\drivers\dpmfilter.sys]
    2CAC 1EF4 12/22 07:01:31.951 10 setupdpmfltr.cpp(981)   WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : HRESULT_FROM_WIN32(GetLastError())
    2CAC 1EF4 12/22 07:01:31.951 10 setupdpmfltr.cpp(1002)   WARNING Failed: Hr: = [0x80070002] QueryFileVersion for filepath[C:\Windows\system32\drivers\dpmfilter.sys] returned
    2CAC 1EF4 12/22 07:01:31.951 10 setupdpmfltr.cpp(1009)   NORMAL Hr: = [0x80070002] QueryFileVersion returning
    2CAC 1EF4 12/22 07:01:31.951 10 setupdpmfltr.cpp(874)   NORMAL dpmfltr is not present
    2CAC 1EF4 12/22 07:01:31.951 10 setupdpmfltr.cpp(908)   NORMAL Increasing IRPStackSize
    2CAC 27E0 12/22 07:01:31.967 10 setupdpmfltr.cpp(597)   WARNING Failed: Hr: = [0x800706f7] : Encountered Failure: : lVal : HRESULT_FROM_WIN32(GetLastError())
    2CAC 27E0 12/22 07:01:31.967 10 setupdpmfltr.cpp(611)   WARNING Failed: Hr: = [0x800706f7] Dpmfilter AddCatalog failed
    2CAC 3048 12/22 07:01:31.983 10 setupdpmfltr.cpp(753)   WARNING Failed: Hr: = [0x800706f7] : Encountered Failure: : lVal : HRESULT_FROM_WIN32(GetLastError())
    2CAC 3048 12/22 07:01:31.983 10 setupdpmfltr.cpp(762)   WARNING Failed: Hr: = [0x800706f7] Dpmfilter RemoveCatalog failed
    2CAC 2518 12/22 07:01:31.983 03 miscellaneousutils.cpp(587)   WARNING Couldn't delete the Reg Key "ForceFixup"
    2CAC 2518 12/22 07:01:31.983 03 miscellaneousutils.cpp(583)   WARNING Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : reg.DeleteValue(L"ForceFixup")
    2CAC 313C 12/22 07:01:32.029 10 main.cpp(1951)   WARNING Failed: Hr: = [0x80070426] StopService failed for service[DPMRA] and returned
    Sunday, December 28, 2014 5:08 PM
  • I will share more logs if some one wants to analyse in detail
    Sunday, December 28, 2014 5:10 PM
  • Please

    we should spend time to solve your Problem, so please take your time to describe this Problem.

    What exact are you trying to do, Update, fresh Installation, have you tried to manually install the Agent?


    Seidl Michael | http://www.techguy.at | twitter.com/techguyat | facebook.com/techguyat | youtube.com/techguyat

    Wednesday, December 31, 2014 11:52 AM