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Windows XP user cannot open (or copy) PDF files from file server RRS feed

  • Question

  • I have a Windows XP user who can open PDF files on our secondary file server (e.g. \\serverB\shares\marketing\file.pdf) but not from the main server (\\serverA\shares\marketing\file.pdf). Same with copying PDF files. He can copy them to his desktop. from server B but not from server A. Server A is the one assigned to him because server B is being pre-seeded for DFS and is in a different office anyway.

    The problem is only with PDF files. He can open and copy any other files. And it's only on his Windows XP machine. His Windows 7 machine works just fine (he can copy and open PDF files from server A).

    The two servers (Windows 2016) are set up identically as far as NTFS permissions. The only difference is that server A is set up in DFS while server B is being pre-seeded before being added to DFS.

    DFS namespace type is: domain (Windows Server 2008 mode).

    The XP machine had no problem under server A when the DFS namespace type was Server 2000 mode, but I'm not sure that would cause the problem.

    Monday, December 2, 2019 8:24 PM

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