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users cannot send and recieve emails after creating a new storage group RRS feed

  • Question

  • users cannot send and recieve emails after creating a new storage group. im using exchange 2003. the problem only affects normal users but not network administrators.
    Friday, October 28, 2011 11:50 AM

All replies

  • Creating a storage group wouldn't do that.  I suspect someone did something in addition.

    "users cannot send and receive emails" doesn't give us much to go on.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Sunday, October 30, 2011 1:37 AM
  • What happens with the emails?

     Do they get stucked in queue? if yes then which queue? If No then tell us if the sender gets any NDR  with complete ndr.

    What does message tracking says ?

    Turn on Diagnostic logging for MSExchange Transport categories named StoreDriver , Categorizer and tell us what the application event logs says.


    Sudhir Bidye.
    Sunday, October 30, 2011 2:05 AM
  • make sure Exchange services are up and running too.


    Where Technology Meets Talent
    Sunday, October 30, 2011 6:03 AM
  • users cannot send and recieve emails after creating a new storage group. im using exchange 2003. the problem only affects normal users but not network administrators.


    are you sure that this new db is mounted?

    run the Excbpa and see what it reports?

    no delivery restirctions on the connector


    Sukh
    Sunday, October 30, 2011 2:09 PM
  • i also got few questions

    Are these user moved to new store /storage group ?

    Does the issue impact few user or all?

    Can they log into there mailbox ?

    check the logs and clear it ?


    Jasjit Singh Dhindsa | ITIL v3 | IASA Foundation Certified | MCITP:Exchange 2010 | Exchange 2007 | MCTS:OCS 2007 | Exchange 2010 | Exchange 2007 | MCSA:Messaging | Security | MCSE:Messaging | Security
    Sunday, October 30, 2011 4:46 PM