locked
Server is not receiving software update from configuration manager RRS feed

  • Question

  • I have 3 windows Server 2012 R2 Machine which is not receiving patches from Last 3 Months from Configuration manager.

    I have tried all the basic troubleshoots like Reset windows update components. 

    Sfc/Scannow has been done after manual installation failed 

    Manual update has been done - Failed

    Windows Live update failed.

    Here is the Logs:

    WUAHandler Log

    Failed to end search jobs error = 0x80240438

    UpdateDeployment log

    Job error (0x80240438) received for assignment ({90906EB7-3C83-4082-8674-11825202BDCC}) action 

    Windows update log

    2019-09-29 09:56:36:373 1656 2ecc Agent   * WARNING: Failed to synchronize, error = 0x80240438

    Monday, September 30, 2019 5:37 AM

Answers

  • Yic you correct proxy setting was blocking the software update from the SCCM server hence we removed the proxy setting it's working fine. 

    Thanks,

    Mohan

    • Marked as answer by Mohan92 Tuesday, November 12, 2019 6:03 AM
    Tuesday, November 12, 2019 6:03 AM

All replies

  • Hi,
      

    Although not mentioned, are these clients currently connected to the WSUS server or Windows Update through a network proxy?
      

    Please verify the proxy settings on the client, and make sure that they are configured correctly. The Windows Update Agent uses WinHTTP to scan for available updates. So, when there is a proxy server between the client and the WSUS computer, the proxy settings must be configured correctly on the clients to enable them to communicate with WSUS by using the computer's FQDN. 
      

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, September 30, 2019 6:24 AM
  • Hi There is No Proxy setting at this Client machine 
    Tuesday, October 1, 2019 11:55 AM
  • Hi There is No Proxy setting at this Client machine 

    Consider deselecting the IPv6 connection option in the Change Adapter option.
    Then check if you can connect to the update service?


       

    Reply back with the results would be happy to help.
       

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, October 2, 2019 2:26 AM
  • It was unchecked. but still facing the same issue.
    Wednesday, October 2, 2019 3:35 PM
  • Hi,
      

    If you have ruled out the firewall and network connectivity issues as described above, then consider checking if the following services are enabled:
      

    1. Press Windows Key + R , type services.msc in the Run dialog box. Click OK.
    2. From the Services window, look for Windows Update service, since you’re facing the issue, it may have Disabled Manual Startup type.
         

    Hope the above can help you.
       

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 7, 2019 1:45 AM
  • Windows Update has Automatic and it's running smoothly.

    The Client is successfully Communicating with MP but Not WSUS Server this is the Problem but Ports and Firewall are look fine and Proxy setting as well

    Sunday, October 20, 2019 6:42 AM
  • Yic you correct proxy setting was blocking the software update from the SCCM server hence we removed the proxy setting it's working fine. 

    Thanks,

    Mohan

    • Marked as answer by Mohan92 Tuesday, November 12, 2019 6:03 AM
    Tuesday, November 12, 2019 6:03 AM