Outside users trying to use Outlook Express 6 to retrieve their email (POP account users) RRS feed

  • Question

  • WE have a SMTP server that send our outgoing email for our company. Last night we moved the server to another physical location. so all we did was change the IP address of the server locally and gave it a new external IP address, did the correct routes in our firewall. Users now can't send outgoing emails using our SMTP server, these users are POP accounts, using POP3 for incoming, SMTP for outgoing. these both reside on the same box. User gets their incoming email, but when they try to send they get the following error:

    The connection to the server has failed ''  SMTP port 25 secure SSL no socket error  10061


    any help would be great

    Saturday, September 22, 2012 10:27 PM