Applications Crashing - Windows 7 RRS feed

  • Question

  • Hi There,

    Recently we have had a number of users advising of applicaitons crashing constantly in Windows 7. The crashing happens randomly and no specific program is running at the time. We have found that doing a reprofile will fix the issue and stop this from coming up ??  Please see screenshot attached. Obviously the problem is profile related, but we just cant figure out what would be causing it, whether it be IE or something related in the profile.



    Wednesday, October 3, 2012 2:49 PM


  • Hi,

    If the issue is resolved by rebuilt the user profile. The cause is the profile is corrupted.

    Do you remember if there are updates and software patches installed before the issue occurs?

    I suggest you perform the system restore to go back to a previous status. You may exclude the user profile from scanning of AV software and see if issue gets fixed. 

    Tracy Cai

    TechNet Community Support

    • Edited by tracycai Friday, October 5, 2012 6:34 AM
    • Marked as answer by Cloud_TS Monday, October 22, 2012 9:35 AM
    Friday, October 5, 2012 6:33 AM