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A shadow copy could not be created 0x81000019 RRS feed

  • Question

  • I am running windows vista home premium, and am having some problems with my system.  I am trying to do a system file backup, so that i may restore the entire system to the original factory settings.  when trying to do the backup, i get the following error:

    The backup did not complete successfully
    A shadow copy could not be created for the following reason:
    A shadow copy could not be created.  Check the system event log for more information  0x81000019

    Does anyone have any ideas on how to fix this?

    The problem I am having with my system, and why i am trying to do a backup, is due to this:
    I change settings, add files/folders/pics/mp3's and when i restart my system everything goes back to the original.  I am not able to save anything at all.  It is like it is stuck in a loop.

    Does anyone have any ideas about this?
    Thursday, March 18, 2010 1:40 PM

All replies

  • Hi,

     

    This thread was moved to Windows 7 Virtualization forum by mistake.

     

    According to the problem description, I realize that the operating system is Windows Vista Home Premium, I will move this thread to the correct forum, Windows Vista Applications forum.

     

    According to the error message, I would like to suggest you check the backup drive’s file system. If the file system is FAT32, you need to convert it to NTFS.

     

    Regards,


    Arthur Li - MSFT
    Friday, March 19, 2010 3:04 AM