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IE 11 launches OK (Win 8.1 system), but gives "Internet Explorer has stopped working" message when clicking on any/all links. RRS feed

  • Question

  • As best I can recall, this happened after updating an Adobe program - probably Flash, but not sure.  Has anyone else encountered this?  I have not yet tried system restore because I'm not sure that's the answer.  If I roll back to the pre-Adobe update, Adobe will just prompt for the same update again and I could be caught in a revolving door.  Thanks. 
    Sunday, February 9, 2014 4:01 PM

Answers

  • Hi,

    Start>Event Viewer.... post back with the error stack.

    the first step in troubleshooting web browser issues is to test by running in noAddons mode. NoAddons mode leaves ActiveX enabled, but stops COM Addons and Extensions from being loaded. IE10+ has Tools>ActiveX filtering... some websites do not test for this and may think that Flash is not installed on the client.

    When posting internet related questions it is helpful if you include the full address of any websites you are having issues with.

    Regards.


    Rob^_^


    Monday, February 10, 2014 12:23 AM