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W7 Disk Cleaner Doesn't Work RRS feed

  • Question

  • My disk cleaner for Windows 7 Home Premium 32bit doens't work at all. I can click on an individual check box or mutiple boxes (ie. Temporary Internet files, Recycle bin, Offline sites, etc.) But when I proceed to click on the icon 'Clean system files' it redirects me to the beggining where I have to choose a drive. When I do this, it takes me back to the check box window but the icon 'Clean system files' has disappeared and I have to close disk cleaner and nothing at all was accomplished. Nothing at all was deleted, it just keeps doing this over and over even after I restart the computer.
    Wednesday, July 21, 2010 8:33 PM

Answers

  • can you please run ProcessMonitor [1] in background while using the DiskCleaner? Stop the Process Monitor trace and configure Process Monitor to use the public MS symbols. Now hide all successful operations and look what for errors. What's the callstack for the errors?

    [1] http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Sean Zhu - Friday, July 30, 2010 1:16 AM
    Wednesday, July 21, 2010 9:32 PM
  • Hi

    Visit this link for your reference,

    How to stop a Process Monitor trace

     

    Thanx

    Syed Asad bukhari

    • Marked as answer by Sean Zhu - Friday, July 30, 2010 1:17 AM
    Thursday, July 22, 2010 6:37 AM

All replies

  • can you please run ProcessMonitor [1] in background while using the DiskCleaner? Stop the Process Monitor trace and configure Process Monitor to use the public MS symbols. Now hide all successful operations and look what for errors. What's the callstack for the errors?

    [1] http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Sean Zhu - Friday, July 30, 2010 1:16 AM
    Wednesday, July 21, 2010 9:32 PM
  • I can't fingure out how to "Stop the Process Monitor trace and configure Process Monitor to use the public MS symbols. Now hide all successful operations and look what for errors." Ive been trying to play around with different things but I dont know what im doing so I dont want to change anything. I couldn't find anything that would stop the ProccessMonitor trace.
    Wednesday, July 21, 2010 11:07 PM
  • Hi

    Visit this link for your reference,

    How to stop a Process Monitor trace

     

    Thanx

    Syed Asad bukhari

    • Marked as answer by Sean Zhu - Friday, July 30, 2010 1:17 AM
    Thursday, July 22, 2010 6:37 AM
  • follow the linked given by Syed , and save the data as a pml file. Zip it and upload the zip to you SkyDrive.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, July 22, 2010 2:23 PM