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problems with dvd-rw RRS feed

  • Question

  • I am havings problems copying to cd, i am using philips sdvd8820 dvd-rw. I i use copy paste i get "windows encountered a problem when trying to copy this file". CD wizard states either the cd is full (it is not) or not rewritable (which it is). It doesn't matter what file type. The only method i found which works is using save as and that only works using paint software!. what am i doing wrong?
    Monday, August 10, 2009 9:11 AM

Answers

  • I suggest that you check filter drivers and reload the driver for the burner. Please refer the steps in the following article.

    windows 7 suddenly will not read DVD/CD in the East and West

    If the issue still occurs, please temporary remove any third party burning software.

    If the above suggestions do not help, please let us know if all of the CDs cannot be used in burning, or the issue occurs only with one disk.


    Arthur Xie - MSFT
    • Marked as answer by Dale Qiao Wednesday, August 19, 2009 1:48 AM
    Tuesday, August 11, 2009 10:19 AM