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Start Menu and Search not responding after Win 7 to 1809 MDT In-Place Upgrade RRS feed

  • Question

  • Hi and thanks for reading.

    After running an MDT in-place upgrade on some machines, the Start Menu and Search (magnifying glass) don't respond when clicked.

    • It doesn't happen on every 7>10 IPU, but may be happening on all of them since 1809, not totally sure yet.
    • The original in-place upgrade task sequence has a few customizations, so I ran another in-place upgrade (after the machine had already been upgraded to 1809) with just the default in-place upgrade TS from MDT: same result
    • BDD.log is totally clean
    • Windows key does not open Start, nor do any keyboard shortcuts (Win key/ctrl+esc)
    • Right-clicking the Windows key successfully opens the "secret start menu), so does Win+x
    • Ran DISM /Online /Cleanup-Image /[Check,Scan,Restore], none indicated any corruption
    • Ran sfc /scannow... "did not find any integrity violations"
    • Ran Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} ... it looked successful on all of the AppX packages but there was one error, will provide if requested. Still same non-response from Start before reboot, same after.

    In Event Viewer, every time I click Start, I get these 2 events. Clicking Search only gives me the top event:

    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          4/24/2019 1:07:40 PM
    Event ID:      10010
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          [our domain]\[my username]
    Computer:      [machinename].[domain].local
    Description:
    The server Microsoft.Windows.Cortana_1.11.5.17763_neutral_neutral_cw5n1h2txyewy!CortanaUI did not register with DCOM within the required timeout.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="0">10010</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2019-04-24T18:07:40.750843400Z" />
        <EventRecordID>1613</EventRecordID>
        <Correlation />
        <Execution ProcessID="504" ThreadID="512" />
        <Channel>System</Channel>
        <Computer>[machinename].[domain].local</Computer>
        <Security UserID="S-1-5-21-606747145-1801674531-515967899-140629" />
      </System>
      <EventData>
        <Data Name="param1">Microsoft.Windows.Cortana_1.11.5.17763_neutral_neutral_cw5n1h2txyewy!CortanaUI</Data>
      </EventData>
    </Event>

    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
    Date:          4/24/2019 1:07:40 PM
    Event ID:      10010
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          [domain]\[username]
    Computer:      [machinename].[domain].local
    Description:
    The server Microsoft.Windows.ShellExperienceHost_10.0.17763.1_neutral_neutral_cw5n1h2txyewy!App did not register with DCOM within the required timeout.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
        <EventID Qualifiers="0">10010</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2019-04-24T18:07:40.564082100Z" />
        <EventRecordID>1612</EventRecordID>
        <Correlation />
        <Execution ProcessID="504" ThreadID="7068" />
        <Channel>System</Channel>
        <Computer>[machinename].[domain].local</Computer>
        <Security UserID="[SID]" />
      </System>
      <EventData>
        <Data Name="param1">Microsoft.Windows.ShellExperienceHost_10.0.17763.1_neutral_neutral_cw5n1h2txyewy!App</Data>
      </EventData>
    </Event>

    THEN... there's the C:\Windows\Panther logs. setupact.log is is ~151 MB so cmtrace is having a super hard time trying to open it, and setuperr.log is below. There are so many errors I don't know where to start. If anyone can help, please let me know! Thanks for taking the time to look this over.

    2019-04-23 14:05:12, Error                 CSI    00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #70# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = 9a8 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
    2019-04-23 14:05:12, Error                 CSI    00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #69# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
    2019-04-23 14:43:35, Error                 CSI    00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #705099# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 })
    [gle=0x80004005]
    2019-04-23 14:45:08, Error                 CSI    00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #972572# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 })
    [gle=0x80004005]
    2019-04-23 14:46:03, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2019-04-23 14:52:54, Error                        CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]
    2019-04-23 14:52:54, Error                 SP     CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
    2019-04-23 15:17:15, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2019-04-23 15:24:19, Error      [0x0808fe] MIG    Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!RemoveObsoleteCHSHKLMRegkey - fail to open regkey (software\Microsoft\CTF\TIP\{E429B25A-E5D3-4D1F-9BE3-0C608477E3A1}\LanguageProfile\0x00000804) = 2
    2019-04-23 15:24:19, Error      [0x0808fe] MIG    Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!ApplySuccess() remove HKLM Registries error
    2019-04-23 15:24:19, Error      [0x0808fe] MIG    Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] onecoreuap\shell\propsys\schemacachehelpers.cpp(604)\shmig.dll!00007FFA4F96D47E: (caller: 00007FFA4F9657C7) ReturnHr(1) tid(1dbc) 80070002 The system cannot find the file specified.
        Msg:[Migrated key for Path $OFFLINE_RW_003ADB7E$SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\PropertySystem\PropertySchema.Migrated for 32-bit hive not found ]
    2019-04-23 15:24:19, Error      [0x0808fe] MIG    Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] shell\shmig\propsysschema.cpp(28)\shmig.dll!00007FFA4F9657DF: (caller: 00007FFA4F9652AA) LogHr(1) tid(1dbc) 80070002 The system cannot find the file specified.
    2019-04-23 15:24:19, Error      [0x0808fe] MIG    Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: ParseRegistryIfBridgeExists: offline key (new) = '$OFFLINE_RW_003ADB7E$SYSTEM\Setup\Upgrade\Bridge'
    2019-04-23 15:24:19, Error      [0x0808fe] MIG    Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: ParseRegistryIfBridgeExists: query bridge presence key failed 0x139f, bridge present = 0
    2019-04-23 15:24:19, Error      [0x08038d] MIG    Failure while calling IPostApply->ApplySuccess for Plugin={ServerPath="Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll", CLSID={43CCF250-2A74-48c6-9620-FC312EC475D6}, ThreadingModel=Apartment}. Error: 0x80070002
    2019-04-23 15:24:19, Error                 SP     Error READ, 0x00000002 while gathering/applying object: apply-success, Action,CMXEPlugin,C:\$WINDOWS.~BT\Sources\ReplacementManifests,Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll,{43CCF250-2A74-48c6-9620-FC312EC475D6},Apartment. Will return 2[gle=0x000000cb]
    2019-04-23 15:24:44, Error      [0x0803eb] MIG    Error: 3 Message: Error opening the key HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\KindMap: The system cannot find the path specified. [0x00000003]
    2019-04-23 15:24:44, Error      [0x0803eb] MIG    Error: 3 Message: Error opening the key HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\KindMap: The system cannot find the path specified. [0x00000003]
    2019-04-23 15:24:44, Error      [0x0803eb] MIG    Error: 3 Message: Error opening the key HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\KindMap: The system cannot find the path specified. [0x00000003]
    2019-04-23 15:24:44, Error      [0x0803eb] MIG    Error: 3 Message: Error opening the key HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\KindMap: The system cannot find the path specified. [0x00000003]
    2019-04-23 15:24:44, Error      [0x0803eb] MIG    Error: 3 Message: Error opening the key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Orchestrator\InstallAtShutdown: The system cannot find the path specified. [0x00000003]
    2019-04-23 15:24:44, Error      [0x0803eb] MIG    Error: 3 Message: Error opening the key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Orchestrator\InstallAtShutdown: The system cannot find the path specified. [0x00000003]
    2019-04-23 15:24:58, Error      [0x0808fe] MIG    Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!RemoveObsoleteCHSHKLMRegkey - fail to open regkey (software\Microsoft\CTF\TIP\{E429B25A-E5D3-4D1F-9BE3-0C608477E3A1}\LanguageProfile\0x00000804) = 2
    2019-04-23 15:24:58, Error      [0x0808fe] MIG    Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!ApplySuccess() remove HKLM Registries error
    2019-04-23 15:38:18, Error                 MOUPG  Finalize: Error reading narrator reg key: [0x80070002]
    2019-04-23 15:43:59, Error                        [SetupPlatform.exe] winreHashWimFile: Failed to hash [C:\WINDOWS\System32\Recovery]: 0x5
    2019-04-23 15:52:15, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2019-04-23 15:58:10, Error                 SP     Could not create the service, error: 0x00000431[gle=0x00000431]
    2019-04-23 16:03:32, Error                 SP     Exception trying to enable/disable destination user, will ignore and proceed.: Win32Exception: There was an error while calling NetUserSetInfo. Error: 0x0000089A: The specified username is invalid. [0x0000089A] void __cdecl Mig::COnlineWinNTPlatform::SetUserDisabledState(class Mig::CUserContext *,int)
    2019-04-23 16:04:58, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB411A23D: (caller: 00007FFDB411A949) LogHr(1) tid(129c) 80070002 The system cannot find the file specified.
    2019-04-23 16:05:16, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB71BA23D: (caller: 00007FFDB71BA949) LogHr(1) tid(728) 80070002 The system cannot find the file specified.
    2019-04-23 16:05:31, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB71BA23D: (caller: 00007FFDB71BA949) LogHr(1) tid(1410) 80070002 The system cannot find the file specified.
    2019-04-23 16:05:48, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB71BA23D: (caller: 00007FFDB71BA949) LogHr(1) tid(608) 80070002 The system cannot find the file specified.
    2019-04-23 16:05:59, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB71BA23D: (caller: 00007FFDB71BA949) LogHr(1) tid(1020) 80070002 The system cannot find the file specified.
    2019-04-23 16:06:18, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB720A23D: (caller: 00007FFDB720A949) LogHr(1) tid(16a8) 80070002 The system cannot find the file specified.
    2019-04-23 16:06:31, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB720A23D: (caller: 00007FFDB720A949) LogHr(1) tid(15c4) 80070002 The system cannot find the file specified.
    2019-04-23 16:06:57, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB720A23D: (caller: 00007FFDB720A949) LogHr(1) tid(718) 80070002 The system cannot find the file specified.
    2019-04-23 16:07:23, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB720A23D: (caller: 00007FFDB720A949) LogHr(1) tid(1510) 80070002 The system cannot find the file specified.
    2019-04-23 16:07:33, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB720A23D: (caller: 00007FFDB720A949) LogHr(1) tid(1114) 80070002 The system cannot find the file specified.
    2019-04-23 16:07:45, Error      [0x0808fe] MIG    Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] internal\onecoreuapshell\private\inc\UserChoiceHelpers.h(829)\shmig.dll!00007FFDB720A23D: (caller: 00007FFDB720A949) LogHr(1) tid(1754) 80070002 The system cannot find the file specified.


    • Edited by Garrett B Wednesday, April 24, 2019 6:37 PM edited stray sentence
    Wednesday, April 24, 2019 6:36 PM