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Intermittent Error when installing Software Only on Windows 10 RRS feed

  • Question

  • This is the error that I am getting

    Application Install - Roxio Easy CD Creator 12.1 returned an unexpected return code: -1073741818 ZTIApplications 1/25/2016 9:16:36 AM 0 (0x0000)

    I have deployed literally hundreds of Windows 7 and Windows 8 machines. I only get this error intermittently on Windows 10.

    Where should I start when troubleshooting?

    Thanks,

    Monday, January 25, 2016 5:55 PM

All replies

  • Add some parameters to the install command to enable logging. If it is msi the /lvx* or something similar.

    Logs are very important. https://keithga.wordpress.com/2014/10/24/video-mdt-2013-log-files-basics-bdd-log-and-smsts-log/ Mention any customizations you have made.

    Monday, January 25, 2016 9:18 PM
    Moderator