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Problems With YouTube RRS feed

  • Question

  • I use IE 11, modern UI mostly. All websites that link to YouTube play perfectly. But, I have a forum that allows YouTube videos in posts. When I view such a post, the YouTube window is just a grey blank. No response to right click, left click. double click, etc.

    Any ideas would be welcome.

    Thanks, Jim

     

     
    Thursday, June 4, 2015 9:54 PM

Answers

  • I had Compatibility Mode on, but it still wouldn't display the YouTube video. Just now, I turned Tracking Protection off, AND I can now see the video. I guess I didn't know about the Tracking Protection until just now.

    Now, what can I do about not having tracking protection?

    Thanks, Jim

     
    • Marked as answer by hawkeye62 Monday, June 15, 2015 12:47 PM
    • Edited by hawkeye62 Thursday, June 18, 2015 2:04 PM
    Monday, June 15, 2015 2:47 AM

All replies

  • Hi,

    Have you tested on other machine? Since it could be website policy (right click or Embed video doesn’t support by design) it would be first step we need to do.

    If it works on other machine, please follow the instruction as mentioned in KB article below (also applies to Internet Explorer 11)

    https://support.microsoft.com/en-us/kb/2532294

    Make sure that you have Latest Flash/Java download

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, June 8, 2015 2:16 AM
    Moderator
  • Hi,

    Have you tested on other machine? Since it could be website policy (right click or Embed video doesn’t support by design) it would be first step we need to do.

    If it works on ther machine, please follow the instruction as mentioned in KB article below (also applies to Internet Explorer 11)

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thanks for your reply.

    I have two laptops and both show the same blank grey window of a YouTube video.

    Regards, Jim

     

    Monday, June 8, 2015 2:56 AM
  • Here is some more information. I installed Google Chrome on one of my laptops. The YouTube that won't play in IE 11 plays just fine in Google Chrome. That means there is something in IE 11 that is causing the problem.

    Let me state the problem again. Windows 8.1 is up to date on all updates. IE 11 is update on all updates.

    YouTube video plays without problem if I click on a link to a YouTube on a search page. That is, if I do a search using IE 11 and a YouTube video is one of the items that show up, it plays with no problems.

    But, a forum I use has a feature that allows posters to include YouTube videos in a post. If I open such a post, the YouTube window is just a grey box with no video. But, if I open the post while using Google Chrome, the video plays with no problems.

    Can anyone offer a solution?

    Thanks, Jim

     

       

     

    Tuesday, June 9, 2015 9:08 PM
  • Hi,

    Thanks for your feedback.

    If this issue happens on multiple machines and Internet explorer, there might be compatibility issues or some Widget doesn’t run properly in Internet explorer.

    Have you try the troubleshooting steps as mentioned in my last reply? Especially

    Test the video in Compatibility View

    Turn on/off ActiveX filtering and Tracking Protection

    http://windows.microsoft.com/en-us/internet-explorer/videos-dont-work#ie=ie-11

    If the issue still persists, we might need the forum address for test.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, June 15, 2015 2:25 AM
    Moderator
  • I had Compatibility Mode on, but it still wouldn't display the YouTube video. Just now, I turned Tracking Protection off, AND I can now see the video. I guess I didn't know about the Tracking Protection until just now.

    Now, what can I do about not having tracking protection?

    Thanks, Jim

     
    • Marked as answer by hawkeye62 Monday, June 15, 2015 12:47 PM
    • Edited by hawkeye62 Thursday, June 18, 2015 2:04 PM
    Monday, June 15, 2015 2:47 AM
  • Hi,

    Tracking Protection helps prevent information about your browsing from being sent to third–party content providers on sites you visit. Think of a Tracking Protection Lists as a “do not call” list. Internet Explorer blocks any third–party content from sites on the list.

    Since we have found the root cause, if you need that 3rd<sup> </sup>party website could be called from other site. Just disable it from using.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, June 18, 2015 1:11 AM
    Moderator
  • I saw an example of this the other day on a Microsoft EMET page...

    https://technet.microsoft.com/en-us/security/jj653751

    Click the "Featured video".   This is in IE11 on W8.1.2 (now with EMET <eg>)

    My workaround is to use the Developer Tools, to find out the embedded URL and open it in a separate tab.



    Robert Aldwinckle
    ---

    Thursday, June 18, 2015 11:43 AM
    Answerer