Exchange 2003 OWA access is very slow. RRS feed

  • Question

  • I have an Exchange 2003 server with quite a number of mailboxes mostly accessed by remote users using OWA and activesync devices.

    Users complain randomly of slow access to OWA like when replying or sending emails.

    How do I resolve this or at least start troubleshooting.

    Tuesday, October 25, 2011 4:50 PM


  • Are they on LAN or somewhere outside.

    I would first check if the OWA works fine internally. This will help me to know whether it is a OWA problem or internet connection.

    I would also check the RAM/Hardware usage and also the CPU usage too.

    Where Technology Meets Talent
    • Proposed as answer by Xiu Zhang Wednesday, October 26, 2011 8:27 AM
    • Marked as answer by Xiu Zhang Friday, November 4, 2011 5:50 AM
    Tuesday, October 25, 2011 8:11 PM