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Consistency check fails with 0x809909FB RRS feed

  • Question

  • ON my Memberserver I am getting the following error performing a consistency check:

    DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: 546, WSB Error Code:  0x80070005). (ID 30229 Details: Internal error code: 0x809909FB)

     

    Please advise

    Thursday, June 3, 2010 9:43 AM

Answers

All replies

  • Can you please copy paste the full alert that is getting raised because of this job failure? have you installed the Windows Server backup on the protected server? Also can you copy paste the mountvol output from DPM server?
    Thanks, Praveen D [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, June 4, 2010 6:22 AM
  • Please advise about the exact location of the logfiles you want to see.

    I have installed Windows Server Backup on that server - yes. Is this going to be a problem?

    Friday, June 4, 2010 6:56 AM
  • No need of any log files. when you trigger a backup from DPM can you copy paste the DPM job failure details and alert details from DPM monitoring UI from both Jobs view as well as from alerts view. Also can you copy paste the net share and mountvol outputs from the DPM machine? Can you try stop protection by retaining the recoverypoints and reprotecting them as a work-around and see if helps getting out of this problem?


    Thanks, Praveen D [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, June 4, 2010 7:09 AM
  • Job failure details

    DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: 521, WSB Error Code:  0x80780021). (ID 30229 Details: Internal error code: 0x809909FB)

    alert details

    The replica of System Protection Computer\System Protection on protect01.domain.mycompany.local is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent.

    For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)

    DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: 521, WSB Error Code:  0x80780021). (ID 30229 Details: Internal error code: 0x809909FB)

    mountvol

    Erstellt, l”scht oder listet einen Volumebereitstellungspunkt auf.


    Erstellt, l”scht oder listet einen Volumebereitstellungspunkt auf.

    MOUNTVOL [Laufwerk:]Pfad Volumename
    MOUNTVOL [Laufwerk:]Pfad /D
    MOUNTVOL [Laufwerk:]Pfad /L
    MOUNTVOL [Laufwerk:]Pfad /P
    MOUNTVOL /R
    MOUNTVOL /N
    MOUNTVOL /E

        Pfad        Gibt das (bereits vorhandene) NTFS-Verzeichnis an, auf dem der
                    Bereitstellungspunkt eingerichtet werden soll.
        Volumename  Gibt den Namen des bereitzustellenden Volumes an.
        /D          L”scht den Bereitstellungspunkt vom angegebenen Verzeichnis.
        /L          Zeigt den Namen des bereitgestellten Volumes fr das
                    angegebene Verzeichnis an.
        /P          Entfernt den Volumebereitstellungspunkt vom angegebenen
                    Verzeichnis, entfernt die Volumebereitstellung und setzt das
                    Volume nicht mehr  bereitstellbar.
                    Sie k”nnen das Volume wieder bereitstellbar machen, indem Sie
                    einen Volumebereitstellungspunkt erstellen
        /R          Entfernt Verzeichnisse fr Volumebereitstellungspunkte und
                    Registrierungseinstellungen fr Volumes die im System nicht mehr
                    existieren.
        /N          Deaktiviert das automatische Bereitstellen neuer Volumes.
        /E          Aktiviert das automatische Bereitstellen neuer Volumes wieder.

    M”gliche Werte fr VolumeName mit aktuellen Bereitstellungspunkten:

        \\?\Volume{93e7b5a7-dc2d-11de-809d-806e6f6e6963}\
            C:\

        \\?\Volume{32fd3580-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\OFFICESERVERS\SharedServices_Search_DB_755afd9a-3e47-4cc8-881c-95371c3ab492\

        \\?\Volume{e63cd413-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{e63cd431-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName1>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{e63cd41f-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName2>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{32fd3532-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\SharePoint_Config_240d49b7-4eab-47d3-9611-8e2ab5b1065a\

        \\?\Volume{e63cd42b-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName1>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{e63cd437-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName3>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{e63cd425-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName2>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{e63cd444-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\File System\F-43ec98a6-78e5-11de-b53f-4efd0c2aeff6\

        \\?\Volume{e63cd44a-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\File System\F-43ec98a6-78e5-11de-b53f-4efd0c2aeff6\

        \\?\Volume{e63cd468-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName2>\Microsoft Exchange Writer\First Storage Group\

        \\?\Volume{e63cd46e-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName2>\Microsoft Exchange Writer\First Storage Group\

        \\?\Volume{e63cd474-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName2>\Microsoft Exchange Writer\Second Storage Group\

        \\?\Volume{e63cd419-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{32fd34f0-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName4>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{32fd34f6-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName4>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{32fd34fc-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\master\

        \\?\Volume{32fd3502-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\master\

        \\?\Volume{32fd3508-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\msdb\

        \\?\Volume{32fd350e-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\msdb\

        \\?\Volume{32fd3514-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\SharePoint - 14490\

        \\?\Volume{e63cd47a-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName2>\Microsoft Exchange Writer\Second Storage Group\

        \\?\Volume{32fd3520-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\SharePoint_AdminContent_28c5e46e-4fb8-4383-a26e-a3ffae0ecebb\

        \\?\Volume{32fd3526-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\SharePoint_AdminContent_28c5e46e-4fb8-4383-a26e-a3ffae0ecebb\

        \\?\Volume{32fd352c-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\SharePoint_Config_240d49b7-4eab-47d3-9611-8e2ab5b1065a\

        \\?\Volume{32fd351a-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\SharePoint - 14490\

        \\?\Volume{32fd3538-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\WSS_Content\

        \\?\Volume{32fd353e-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\WSS_Content\

        \\?\Volume{32fd3544-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\WSS_Content_5c0c628540504132a9d7df0e2efc69cd\

        \\?\Volume{32fd354a-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\WSS_Content_5c0c628540504132a9d7df0e2efc69cd\

        \\?\Volume{32fd3550-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\WSS_Search_protect06\

        \\?\Volume{32fd3556-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\MICROSOFT##SSEE\WSS_Search_protect06\

        \\?\Volume{32fd355c-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\OFFICESERVERS\master\

        \\?\Volume{32fd3562-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\OFFICESERVERS\master\

        \\?\Volume{32fd3568-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\OFFICESERVERS\msdb\

        \\?\Volume{32fd356e-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\OFFICESERVERS\msdb\

        \\?\Volume{32fd3574-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\OFFICESERVERS\SharedServices_DB_755afd9a-3e47-4cc8-881c-95371c3ab492\

        \\?\Volume{32fd357a-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\OFFICESERVERS\SharedServices_DB_755afd9a-3e47-4cc8-881c-95371c3ab492\

        \\?\Volume{32fd3586-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\OFFICESERVERS\SharedServices_Search_DB_755afd9a-3e47-4cc8-881c-95371c3ab492\

        \\?\Volume{e63cd43d-1ccd-11df-bdf5-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName3>\Non VSS Datasource Writer\Computer\SystemState\SystemState\

        \\?\Volume{32fd358c-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\SCE\master\

        \\?\Volume{32fd3592-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\SCE\master\

        \\?\Volume{32fd3598-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\SCE\msdb\

        \\?\Volume{32fd359e-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\SCE\msdb\

        \\?\Volume{32fd35a4-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\SCE\OperationsManager\

        \\?\Volume{32fd35aa-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\SCE\OperationsManager\

        \\?\Volume{32fd35b0-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\SCE\OperationsManagerDW\

        \\?\Volume{32fd35b6-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\SCE\OperationsManagerDW\

        \\?\Volume{32fd35bc-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\SCE\ReportServer$SCE\

        \\?\Volume{32fd35c2-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\SCE\ReportServer$SCE\

        \\?\Volume{32fd35c8-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\DiffArea\<ComputerName>\SqlServerWriter\SCE\SUSDB\

        \\?\Volume{32fd35ce-55f4-11df-aee2-6a074b3e4dfc}\
            C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName>\SqlServerWriter\SCE\SUSDB\

        \\?\Volume{93e7b5aa-dc2d-11de-809d-806e6f6e6963}\
            D:\

    net share


    Name         Ressource                       Beschreibung

    -------------------------------------------------------------------------------
    ADMIN$       C:\Windows                      Remoteverwaltung                 
    C$           C:\                             Standardfreigabe                 
    IPC$                                         Remote-IPC                       
    MTATempStore$
                 C:\Program Files\Microsoft DPM\DPM\Temp\MTA\.
                                                
    14dbbca2e3fa48959bf7093955a69e78
                 \\?\C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\<ComputerName6>\Non VSS Datasource Writer\Computer\SystemState\SystemState\14dbbca2-e3fa-4895-9bf7-093955a69e78\Full\C-Vol
                                                 14dbbca2e3fa48959bf7093955a69e78 
    Der Befehl wurde erfolgreich ausgefhrt.

    stop and restart protection

    I'll try right now.

     

    • Edited by Praveen D [MSFT] Friday, June 4, 2010 8:58 AM Removed the computer names
    Friday, June 4, 2010 8:45 AM
  • The error that you are facing seem to be different from what you have reported earlier(earlier error code was x80070005  and latest errror code is 0x80780021). The latest issue that you are facing is discussed at: http://social.technet.microsoft.com/Forums/en/winserverfiles/thread/7945dd5b-613e-4e3d-8e47-a4fb104d479b 


    Thanks, Praveen D [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, June 4, 2010 8:53 AM
  • Hello,

    i have the same Problem. I posted it here: http://social.technet.microsoft.com/Forums/en-US/dataprotectionmanager/thread/703e8a68-3c73-43f8-bab6-776f2bb4cee3

    But it still doesn´t work. With my solution on the tread above DPM makes the Bare Metal Backup to the folder C:\Program Files\Microsoft DPM\DPM\Volumes\Replica\Non VSS Datasource Writer\vol_a6de4a4f-9e41-4807-a3c2-8371a89e0e46\cdc0618d-6697-4e22-85df-31502f3556f0\Full\D-Vol\WindowsImageBackup\servername

    an not to the attached ISCSI Storage. 0x809909FB only happens when bare metal backup is activated. I think it is a rights problem on the DPM created volumes or an language specific Problem. DPM is english the servers are german.

    Thanks

    Felix

     

     

     

    Friday, June 4, 2010 9:43 AM
  • Thanks for sharing your valuable data, The WSB error code is the key here not the DPM Code 0x809909FB which is same for all BMR backups, in this thread we are chassing two error codes (earlier error code was x80070005  and latest errror code is 0x80780021), but thread  http://social.technet.microsoft.com/Forums/en-US/dataprotectionmanager/thread/703e8a68-3c73-43f8-bab6-776f2bb4cee3 discusses about:0x8078002A


    Thanks, Praveen D [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, June 4, 2010 9:55 AM
  • As per the WSB documentation shadowcopy creation is failing (http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx) on the protected server. Can you please take a look at the trouble shooting guidelines present at: http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx and  http://technet.microsoft.com/en-us/library/cc734453(WS.10).aspx. Is this machine heavily stressed to result in a shadowcopy failure? Also can you please check system and application event log about any VSS/ShadowCopy failures?
    Thanks, Praveen D [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Friday, June 4, 2010 1:03 PM
  • Can you please re-open the thread if the above answers don't help?
    Thanks, Praveen D [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Tuesday, June 15, 2010 12:39 PM