Cannot deselect PRTSCN RRS feed

  • Question

  • When I try to print an email, whether received or composed,or any attachment to an email,  the print preview shows only the current screen, not the whole document. Printing the item produces the same result. The printing occupies only half; of the page the rest of the page is blank. To print any more of the document, I must page down until more of the document fills the screen and repeat the process. It appears that the printing system is locked on PRTSCN and I can find no way to deselect it. I have tried reducing the size of the font, which was only moderate size to begin with, but that causes the width to exceed the margins of the screen. Any ideas on how I can correct this? 
    Monday, October 1, 2012 1:10 PM