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Office 2003 Sevice Pack 3 Showing As Not Applicable For Clients Needing It. RRS feed

  • Question

  • have some office 2003 (Hebrew) client not installing SP3.

    WSUS server shows "not applicable" for these clients.

    update with "Microsoft Update" from internet shows SP3 as valid update.

    WSUS server is configured to automaticly approve revisons.


    Thanks

    Monday, May 5, 2014 5:47 AM

All replies

  • Hi,

    You referred some clients not installing SP3, which means some others work properly. Is there any difference between them?

    Please find out the computer and check windowsupdate.log.

    Tuesday, May 6, 2014 8:30 AM
  • what i mean is i dont have info of how the client with SP3 had it installed

    the situation is that all clients without SP3 show in WSUS as as not needing SP3, which is incorrect 


    • Edited by YakovB Tuesday, May 6, 2014 8:36 AM
    Tuesday, May 6, 2014 8:34 AM
  • Microsoft Update will automatically check for pre-requisites, and deploy them as needed, but WSUS will not.

    what other updates are missing? (one may be the pre-requisite you need.....)

     

    Don
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    Tuesday, May 6, 2014 10:54 AM
  • couldn't find any documentation about pre-requisites for sp3

    install manually works so there doesn't seem to be something missing.

    i did find info which may be connected to my problem

    http://support.microsoft.com/kb/907380/en-us

    problem is the links it the article dont work 



    • Edited by YakovB Tuesday, May 6, 2014 11:35 AM
    Tuesday, May 6, 2014 11:27 AM
  • couldn't find any documentation about pre-requisites for sp3

    install manually works so there doesn't seem to be something missing.

    i did find info which may be connected to my problem

    http://support.microsoft.com/kb/907380/en-us

    problem is the links it the article dont work 

    KB907380 is seven years old - "office update" is decommissioned.

    install manually?? (do you mean download the fullfile.exe ?)(if so, sure, it includes the pre-reqs, WSUS does not)

    after SP3 is applied, does WSUS now detect other updates?

    (you know Office2003 is now unsupported by MS, right?  :)


    Don
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    Tuesday, May 6, 2014 12:12 PM
  • i meant the link to the script to verify installation mode

    after sp3 is applied WSUS offers other office 2003 updates 

    i know its not supported ....  licenses are not cheap....

    Thanks

    Tuesday, May 6, 2014 12:29 PM
  • i meant the link to the script to verify installation mode

    hmm, I am guessing, but this script looks like it will obtain that (per-user vs. per-machine) information (and much more)

    http://gallery.technet.microsoft.com/scriptcenter/68b80aba-130d-4ad4-aa45-832b1ee49602


    Don
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    Tuesday, May 6, 2014 9:12 PM
  • Thanks

    the script shows that the installation was machine mode

    so i'm no closer to a solution

    Wednesday, May 7, 2014 6:04 AM