Windows Photo Viewer 180 arrows are greyed out with outlook 2010 attachments RRS feed

  • Question

  • The problem

    When Windows 7 users open tif and jpegs attachments from Office Outlook Professional 2010 it opens in Windows Photo Viewer and sometimes documents are scanned upside down and requires the document to be rotated to view but the arrows are greyed out.

    Current fix

    The fix so far is users most save the attachment to the desktop then reopen in windows photo viewer and then users are able to rotate the document right side up with the 180 arrows.  

    Does anyone know why this is happening?





    Wednesday, June 22, 2011 7:29 PM

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