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E-mailed links not working when opened from Outlook RRS feed

  • Question

  • Greetings, all,

    We are using SharePoint 2007 and Office 2007 in our enterprise environment.  If a user browses to a SharePoint page in Internet Explorer 9 and clicks a document, it opens up fine.  It asks the user whether he wants to open it in Read Only or Edit mode and then allows him to make changes and save them.  The saved changes automatically apply to the SharePoint version of the document.  However, if the link is e-mailed out to a user via SharePoint's Tasks feature (ex. "Tasks - This document requires your signature") and the user opens the link in Outlook, the document opens in IE, but it opens like a standard download.  Instead of asking if the user wants to open in Read Only or Edit mode, it appears like a standard download and asks whether to open or save.  If the user hits open, the document appears, but changes to it are not saved to SharePoint.  They are saved in the local Temporary Internet Files.

    Oddly, on at least one computer here, if the user opens the link in Outlook, it functions properly.  It opens up and saves changes to SharePoint.  But on most machines, it does not.

    Any ideas on what kind of configuration changes we might need to make to allow these links to open properly in Outlook?

    Thanks!

    Thursday, March 7, 2013 3:28 PM