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Attaching files from sharepoint slow. RRS feed

  • Question

  • Hello TechNet forum,

    I have an employee that when he tries to browse to our sharepoint site which is hosted on one of our servers, and is really slow to open up the folder list then slow to open the folder. Once he gets to the location of the file he wants to attach it takes forever to attach a file (10 seconds). The files being attached are not large at all.

    I then tried doing the same process from Outlook 2013 and it pops up no problem. Is there something within Outlook 2010 that could be causing a slow connection to our sharepoint? Like an add on? Would a repair of the outlook 2010 make a difference?

    Thanks!

    -Ben

    Friday, August 23, 2013 3:56 PM

Answers

  • Hi,

    Try to start this user's outlook in safe mode (hold Ctrl key while startup) to test the result.

    If the issue would be gone in safe mode, maybe you have an add-in that is causing trouble. Please disable the add-in (File->Options-> Add-ins…).

    Also try temporarily turn off security programs / firewall to check the result.

    Please feel free to let me know the result.

    Best Regards

    Steve Fan
    TechNet Community Support

    • Proposed as answer by Steve Fan Monday, September 2, 2013 9:00 AM
    • Marked as answer by Tony Chen CHN Monday, September 2, 2013 12:30 PM
    Monday, August 26, 2013 6:50 AM