Windows not updating - error code 80072EFD RRS feed

  • Question

  • I cannot update Windows at all and it keeps coming up with this error "code 80072EFD".  I have tried all the solutions that I have found on Microsoft and on other support sites (checking that the update sites are allowed, stopping my antivirus and trying to update, stopping my firewall and trying etc etc) and nothing is working.  Any help with this will be much appreciated.


    PS - I am on an Acer Aspire notebook with Windows Vista Home Premium.
    Tuesday, March 16, 2010 7:09 AM

All replies

  • Did you ever find a solution? I am having the same issues and I also have an acer with windows home vista
    Tuesday, May 11, 2010 1:10 PM
  • no, no solution - I did lots of disk scans, antispyware scans, antivirus scans etc and eventually one of them must have found something as it started working.  It is unreliable though as it keeps having similar problems and I've read on other forums that it happens often and is something to do with vista.
    Tuesday, May 11, 2010 6:11 PM
  • If you can't sign in to MSN Messenger, the connection settings in MSN Messenger might be preventing you from connecting to the Microsoft® .NET Passport or Microsoft® .NET Messenger Service. The MSN Messenger Connection Troubleshooter can often find and fix these problems. The Connection Troubleshooter starts automatically if MSN Messenger encounters a connection problem. If you choose not to use the Connection Troubleshooter, or it does not solve your connection problem, try the following:

       1. Click the Tools menu, and then click Options.
       2. In the left pane, click Connection.
       3. Under Connection Settings, click Test Connection.

          If you agree to allow the Connection Troubleshooter to examine your system, it will test for connection problems and report steps you can take to correct them.
       4. Optional: Perform advanced troubleshooting

          To troubleshoot your specific type of connection, click Advanced Settings. On the Advanced Connection Options dialog box, check that the settings for your particular connection type are correct. To test your connection, click the Test button. Click OK, and then click OK.
       5. Click OK.

          When you choose these settings, MSN Messenger will use the Microsoft® Internet Explorer connection settings if possible.
       6. Try signing in to MSN Messenger again.
    Monday, June 21, 2010 4:59 PM
  • I haven't been able to get Windows updates since June 09. I have contacted Microsoft's "Mr. Fix It"...they've had me do everything under the sun and still cannot update. Then they wanted me to install a new copy of Vista, but I was unwilling to lose a lot of the stuff that came standard on my Acer. If anybody finds a solution that actually works, please post! I am also on an Acer Aspire with Vista Home Premium. Thank you! Also, I can sign on to messenger fine.

    Wednesday, June 30, 2010 5:16 AM
  • Follow these directions and the issue should be fixed, Windows 7 Pro.

    Click Start> Control Panel> ProgramsPrograms and Features> Find  Microsoft .NET Framework (Version)> Right click and select Uninstall/Change> Select Repair > NET Framework (Version) to it's original state> Click Next> Wait for the repair to complete, once successful system will ask you to Restart. Once your system has restarted go and run Windows Update.

    This should fix it. if not best of luck to you! 

    • Edited by LeoNidas82 Wednesday, August 3, 2016 1:01 PM updated
    Wednesday, August 3, 2016 12:45 PM