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Trying to create Skype meeting in Outlook hangs Outlook RRS feed

  • Question

  • Trying to create Skype meeting in Outlook hangs Outlook

    Both Skype and Outlook up to date.
    Cleared Skype creds from system. Same issue.
    Deleted Outlook folder. Same issue.
    Created new mail profile. Same issue.
    Ran repair on Skype and Office. Same issue.
    Removed and reinstalled Skype and Office. Same issue.


    Thursday, August 16, 2018 3:34 PM

All replies

  • Hi ,

    To further troubleshoot the issue, please confirm the following information.

    1. If you set your account in another computer, does the issue persist?

    2. Do other users in your organization have the same problem?

    3.Can you shedule the skype meeting in the OWA?

    You can use the outlook client in safe-mode, if this issues will disappear.

    the cause of this issue might be related to add-ins in Outlook and you can disable or reinstall them (For reference: View, manage, and install add-ins in Office programs). In this way, you can clear all the checkbox in the list of add-ins by clicking Go… next to “COM add-ins” and close the Outlook client and restart it. Enable each add-in one at a time, restart the Outlook, and repeat the above procedure. If the changing view appears again, it will help you to determine which add-in is causing this problem.


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


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    Friday, August 17, 2018 3:20 AM
  • I will check the first three.

    As for /safe. Doesn't help. Only Skype For Business addon is causing issues. With everything turned off, that still crashes Outlook.

    Friday, August 17, 2018 1:43 PM
  • Hi, 

    Do you get any kind of error? Does Outlook says something?

    Regards

    Saturday, August 18, 2018 6:43 PM
  • Just hangs. I have to kill it from Task Manager each time

    No error messages.
    Either from Outlook or Skype. And I didn't see anything in Event Viewer.

    Monday, August 20, 2018 3:03 PM
  • 1. No
    2. No
    3. Not even possible.

    So, what? New profile. Cause that is fun.

    Monday, August 20, 2018 3:52 PM
  • Hi,

    Based on your description, this issue was related to the your specific PC, if uninstall the Office that can not solve this issue, please install the new OS.


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, August 21, 2018 10:22 AM