Need help with Windows activation code

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  I have a pop up that says Windows Activation required. An unauthorized change was made to windows.

  You must retype your Windows Vista "Home Premium product key to activate.

  You can find your product sticker on your computer or on the installation disk holder inside the windows package. I have one problem my daughter tore the sticker off the computer and I have found the disk but it will not load. Can someone please help me and tell me what to do to get my product key activation. Thanks so much.

  you can download this tool and read your existing key from the your computer...

  http://www.nirsoft.net/utils/product_cd_key_viewer.html

  Then go ahead with phone activation
  

  How to activate Windows 7 or Vista manually (activate by phone)
  http://support.microsoft.com/kb/950929/en-us

  
  1) Click Start, and in the Search box type:   slui.exe  4
  2) Next press the 'ENTER' key
  3) Select your 'Country' from the list.
  4) Choose the 'Phone Activation' option.
  5) Stay on the phone *** do not select/press any options *** and wait for a person to help you.
  6) Explain your problem clearly to the support person.
  7) The support person should give you a confirmation ID, copy it down on paper,
  8) Verify the ID is correct by reading back to the support person.
  9) Enter the ID number and click 'Next' to finish the activation process.

  
  Activation and registration of a Microsoft product
  http://support.microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048
  or (888) 725-1047 or 800-936-5700

  
  

  • Proposed as answer by Hetti Arachchige V Aravinda Thursday, July 11, 2013 1:58 AM
  • Edited by Hetti Arachchige V Aravinda Thursday, July 11, 2013 1:59 AM link added
  • Unproposed as answer by Carey FrischMVP Thursday, July 11, 2013 6:20 AM

  Thursday, July 11, 2013 1:58 AM
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  Hi,

  If the issue persists, please assist us in collecting the following information.

    

  WGA Diagnostic Result

  ================

  1. Please locate the "MGADiag.exe" file we downloaded to the "Desktop" earlier

  2. Double click on the file to run the tool.

  3. Click the “Continue” button.

  4. Under the “Windows” tab, click the "Copy" button. 

  5. Open an email, and paste (when editing the email, press Ctrl + V) the information collected by the tool. 

  6. Please upload it

   

  In addition, it seems your system is Vista, I suggest you post this issue in Vista forum for more help.

  http://social.technet.microsoft.com/Forums/windows/en-US/home?category=windowsvistaitpro

  Regards,

  ---

  Vincent Wang
  TechNet Community Support

  

  
  

  • Edited by Vincent Wang-MCSC Thursday, July 11, 2013 3:35 AM edit
  • Marked as answer by Vincent Wang-MCSC Tuesday, July 16, 2013 2:50 AM

  Thursday, July 11, 2013 3:34 AM