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BPA Reports One error - Only 1 Client Reporting RRS feed

Answers

  • Hi,

    Oh, it seems that some FCS server components have been broken and it is not effective for us to recover them in the forum. Therefore, I would like to suggest that you contact Microsoft Customer service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.

    How and when to contact Microsoft Customer Service and Support
    http://support.microsoft.com/kb/295539
     
    Hope the issue will be resolved soon.

    Regards


    Rick Tan

    TechNet Community Support

    • Marked as answer by Rick Tan Tuesday, May 8, 2012 2:03 AM
    Friday, May 4, 2012 7:20 AM

All replies

  • Hi,
     
    Thank you for your question.

    Please start to check these settings for FCS not reporting issue.
    1. Verify your clients firewall rule if port TCP/UDP 1270 opened for FCS
    2. Reboot your FCS server, manual run DTS job and check the job status
    http://blogs.technet.com/b/smsandmom/archive/2006/07/13/441644.aspx
    3. Verify  the clients MOM agent status in MOM Administrator console--All Computers and Pending Actions folder.
     
    If there are more inquiries on this issue, please feel free to let us know.

    Regards


    Rick Tan

    TechNet Community Support

    Friday, April 27, 2012 6:03 AM
  • Thanks for the suggestions.

    1)  Verified and tested open ports for FCS.

    2)  Excuse my ignorance, but I couldn't figure out what a DTS job is and how to run it.  I revwied the blog listed and I am still confused.

    3)  Mom shows 1 MGMT Server, 291 Agent Manged Computers, 0 Agentless, 17 unmaged, 0 server clusters, 309 total

    Looks like we have some old records.  We only own 135 computers at this location.

    Jim

    Monday, April 30, 2012 12:52 PM
  • Hi,

    2)  Excuse my ignorance, but I couldn't figure out what a DTS job is and how to run it.  I revwied the blog listed and I am still confused.
    The DTS job is named SystemCenterDTSPackageTask in control Panel--Scheduled tasks. Take care the job last run time and last result status.
     
    3)  Mom shows 1 MGMT Server, 291 Agent Manged Computers, 0 Agentless, 17 unmaged, 0 server clusters, 309 total
    To 17 unmanaged, select them all and right click to run install agent wizard.
    To 291 Agent Managed Computers, run FCS Offline Asset Removal Tool or KB555911 to remove the MOM client old records.
    http://support.microsoft.com/kb/2272146
    http://support.microsoft.com/kb/555911
    Moreover, run computer discovery rules and update agent settings in view of the Agent Managed Computers last Contacted fields status.

    Regards


    Rick Tan

    TechNet Community Support


    • Edited by Rick Tan Wednesday, May 2, 2012 7:06 AM
    Wednesday, May 2, 2012 3:27 AM
  • The bad news is that there are no scheduled tasks.  How do I recreate any?

    Wednesday, May 2, 2012 1:46 PM
  • Hi,

    Well, please create DTS task as following:

    Task command (Run):
    MOM.Datawarehousing.DTSPackageGenerator.exe /silent /srcserver:SERVERNAME /srcdb:OnePoint /dwserver:SERVERNAME /dwdb:SystemCenterReporting /product:"Microsoft Operations Manager" /maxconn:5

    Start in:"C:\Program Files\Microsoft Forefront\Client Security\Server\Reporting\Reporting\"

    Run as: Your DTS account

    Schedule:1:00 AM every day

    http://social.technet.microsoft.com/Forums/en-US/ForefrontserverMC/thread/3474b3d4-299d-411d-ba99-0730c1bf05cb

    Regards


    Rick Tan

    TechNet Community Support


    • Edited by Rick Tan Thursday, May 3, 2012 3:36 AM
    Thursday, May 3, 2012 3:35 AM
  • I tried that, but I got task couldn't run.  I tried it from command line, but the reporting directory doesn't exist.  I get as far as here.....

    D:\Program Files\Microsoft Forefront\Client Security\Server

    I have these popping up every 5 minutes on event viewer:

    SQL Server Scheduled Job 'OnePoint - Computer Maintenance' (0x9F0F6F9D5957874B918A42FB668DAE5F) - Status: Failed - Invoked on: 2012-05-03 13:20:00 - Message: The job failed.  The owner () of job OnePoint - Computer Maintenance does not have server access.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    SQL Server Scheduled Job 'OnePoint - TodayStatisticsUpdateComputersAndAlerts' (0x5A0D1208AF2D43478C8F8F25EB27D9EC) - Status: Failed - Invoked on: 2012-05-03 13:20:00 - Message: The job failed.  The owner () of job OnePoint - TodayStatisticsUpdateComputersAndAlerts does not have server access.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Thursday, May 3, 2012 5:31 PM
  • Hi,

    Oh, it seems that some FCS server components have been broken and it is not effective for us to recover them in the forum. Therefore, I would like to suggest that you contact Microsoft Customer service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.

    How and when to contact Microsoft Customer Service and Support
    http://support.microsoft.com/kb/295539
     
    Hope the issue will be resolved soon.

    Regards


    Rick Tan

    TechNet Community Support

    • Marked as answer by Rick Tan Tuesday, May 8, 2012 2:03 AM
    Friday, May 4, 2012 7:20 AM