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i have a compaq presario c700 laptop with windows 7 and it is not charging past 39% RRS feed

  • Question

  • i have a compaq presario c700 laptop with windows 7 and it is not charging past 39%
    Friday, October 22, 2010 12:29 PM

Answers

  • Hi, thanks for your posting.

     

    Please try these steps:

    1.    Click Start and type device in the search field, then select Device Manager .

    2.    Expand the Batteries category.

    3.    Under the Batteries category, right-click the ACPI Compliant Control Method Battery listing, and select Uninstall .
    WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.

    4.    On the Device Manager taskbar, click Scan for hardware changes.
    Alternately, select Action > Scan for hardware changes .

     

    If the problem persists, please try to update the BIOS.

    Also it’s a possible that the issue related with the battery, you’d better ask manufacturer for further help.

     

    There is a similar case you can refer:

    http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/8f41bb6e-3702-4dd3-8d34-d5a4d1cff915

     

    Hope it helps.

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Friday, October 29, 2010 6:08 AM
    Tuesday, October 26, 2010 6:46 AM