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Windows couldnot search for new updates

Question
-
While applying the March OS patches , I am getting the below issue :
OS - Windows Server 2012 R2 Standard.
I have tried to check on below fixes .
- netsh winsock reset and Rebooted OS , doesn't work .
- Solving the Windows Update 80072EE2 Error
In the registry editor, browse to the folder in the left hand panel to the
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
delete the keys in the right hand pane called
WUServer and WIStatusServer
.NOTE : First of all , the windowsupdate folder doesnot exist in machine . This doesn't help .
Nothing helped so far . Can anyone help me .
Please find the error log:
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=839&L=en-US;ja-JP&P=&PT=0x7&WUA=7.9.9600.18838
Misc WARNING: Send failed with hr = 80072ee2.
Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
Misc WARNING: Send request failed, hr:0x80072ee2
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=839&L=en-US;error 0x80072ee2
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
SLS FATAL: GetResponse failed with hresult 0x80072ee2...
EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EE2
EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EE2
EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x80072EE2
PT WARNING: PTError: 0x80072ee2
PT WARNING: Initialization failed for Protocol Talker Context: 0x80072ee2
Agent * WARNING: Exit code = 0x80072EE2
Agent *********
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 5]
Agent *************
Agent WARNING: WU client failed Searching for update with error 0x80072ee2
IdleTmr WU operation (CSearchCall::Init ID 5, operation # 74) stopped; does use network; is not at background priority
IdleTmr Decremented idle timer priority operation counter to 1
AU >>## RESUMED ## AU: Search for updates [CallId = {9C43E378-AC70-49EB-BFDE-EFC4884478E7} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
AU # WARNING: Search callback failed, result = 0x80072EE2
AU #########
AU ## END ## AU: Search for updates [CallId = {9C43E378-AC70-49EB-BFDE-EFC4884478E7} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
AU #############
AU All AU searches complete.
AU # WARNING: Failed to find updates with error code 80072ee2
Best Regards,SQLBoy
- Edited by Kumar GK Monday, March 19, 2018 10:09 AM
Monday, March 19, 2018 6:16 AM
Answers
-
The below troubleshooting helped me to fix the issue:
- Open run --> Type Gpedit.msc
- Computer configuration --> Administrative templates
- Windows Components --> Windows Update
Compare the below three settings under Windows update with the server where the Windows Patching update is properly working:
- Always automatically restart at the scheduled time
- Configure Automatic updates
- Specify intranet Microsoft update service location
The above three settings are disabled in my case . I did compare the settings with the working patching update process server and all went good .
Hope this helps someone . Good Day
Best Regards,SQLBoy
- Marked as answer by Kumar GK Tuesday, March 20, 2018 4:02 AM
Tuesday, March 20, 2018 4:02 AM
All replies
-
Download and install it as offlineMonday, March 19, 2018 7:19 AM
-
The below troubleshooting helped me to fix the issue:
- Open run --> Type Gpedit.msc
- Computer configuration --> Administrative templates
- Windows Components --> Windows Update
Compare the below three settings under Windows update with the server where the Windows Patching update is properly working:
- Always automatically restart at the scheduled time
- Configure Automatic updates
- Specify intranet Microsoft update service location
The above three settings are disabled in my case . I did compare the settings with the working patching update process server and all went good .
Hope this helps someone . Good Day
Best Regards,SQLBoy
- Marked as answer by Kumar GK Tuesday, March 20, 2018 4:02 AM
Tuesday, March 20, 2018 4:02 AM