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User receives duplicate email RRS feed

  • Question

  • Hi,

    I have an user that receives twice emails from a specific sender. 

    The sender is the company information department. They send newsletters to the company to a Distribution Group that has all email accounts in the company and this user receives it twice.

    What could it be?

    Monday, March 23, 2015 2:53 PM

All replies

  • It could be that the group has another group that is a member of, and so he's in two groups (parent and child or two child groups).  Depending on where each list is expanded, it might not figure out that he's in there twice.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Monday, March 23, 2015 3:49 PM