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  • I have just recently got Windows 7 and my computer keeps shutting down. No blue screen or anything. I restart my computer and as I do so it shuts down again. I give it about half an hour to an hour and try it again and then it works. I went to the event logger and it came up with this Kernel Power. 

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <TimeCreated SystemTime="2012-06-04T11:04:20.694069900Z" />
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Security UserID="S-1-5-18" />
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>

    Monday, June 4, 2012 12:06 PM


All replies

    • Marked as answer by Cloud_TS Tuesday, June 26, 2012 8:28 AM
    Monday, June 4, 2012 6:15 PM
  • Hi,

    As the issue occurs recently, I suggest performing System Restore to test the issue.


    If the issue persists, you may boot into Clean Boot environment for a test also.


    Kim Zhou

    TechNet Community Support

    • Marked as answer by Cloud_TS Tuesday, June 26, 2012 8:27 AM
    Tuesday, June 5, 2012 9:32 AM
  • Hi! This is a hardware problem probably overheating. Your computer is designed such that if a system component like the CPU, chipset, graphics card is overheating, it will be shut down automatically. Your problem is absolutely matching this as your system refuses to turn on after it just shuts down improperly but turns on if you keep it off sometime(allowing the components to cool down). To check which component is overheating, go to your BIOS and check Hardware Monitoring or download HWMonitor from CPUID website. Check the CPU temperatures and all. If you find any of them alarming, consult your hardware vendor or the place from where you purchased you computer. If you assembled it yourself, clean all the fans and apply some fresh thermal compound on the CPU/other component which is overheating. For application of thermal compound, check the internet or just ask me.
    Tuesday, June 5, 2012 3:31 PM