I am posting this new because I have searched numerous forums and either the problem is different or unanswered.
I have multiple machines running Windows 7 Pro and Office 2010.
One single user has an issue where if he is in excel and goes to insert a hyperlink (either by right click or the ribbons,) he can get to the drop down select but as soon as he chooses any item from the list including just going up the directory his out
look crashes.
So he is unable to create hyperlinks unless he knows the full path and then he can type or paste it in and it's fine. However, there has to be a solution to this?
I have tried safe load of Excel (doesn't make a difference.)
Problem signature:
Problem Event Name: APPCRASH
Application Name:
EXCEL.EXE
Application Version:
14.0.6126.5003
Application Timestamp: 505b0834
Fault Module Name:
mso.dll
Fault Module Version: 14.0.6129.5000
Fault Module Timestamp: 5082efbe
Exception Code:
c000001d
Exception Offset:
004a0062
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Any help would be greatly appreciated!
Charlie
Additional information about the problem:
LCID:
1033
skulcid:
1033