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Libraries broken RRS feed

  • Question

  • Upgraded Vista to Windows 7 (Dutch, I tried to translate the relevant terms)

    I have some problems which all seem related to one issue concerning the libraries.

    What is not working:
    - right clicking the start button and choosing Open Windows Explorer --> nothing happens
    - when viewing a folder, clicking 'Add To Library (below the address bar, next to Organize) --> nothing happens
    - right clicking on a folder, choosing 'Add to Library' does open another menu, but it just keeps saying: fetching libraries...
    - in WMP12 when I click organize --> manage libraries, nothing happens when choosing Music, Video's or Pictures, but choosing TV-recordings does open the window I am supposed to get (in which I can set the folders)....
    - in Media Center the folders I set to look for as Media Library are not remembered correctly, and I don't get to see any picture or video. Music and Films are working.

    What did I try:
    - rebuilding libraries, rebuilding windows search index, rebuilding windows media player libraries

    The libraries appear to be functioning correctly in Windows Explorer. I have 4 libraries: pictures, music, video's and documents. I can also set the locations to search in correctly.

    It's not a big problem, but in Media Center I would appreciate to browse the folders for my video's.

    Hope someone can help me.
    Tuesday, September 29, 2009 4:33 PM

All replies

  • Does the same problems exist if you restart the computer in "Safe Mode"?

    Some of the problems (right-click, nothing happens) could be from a bad context menu handler.

    The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:

    http://windowsxp.mvps.org/slowrightclick.htm



    Tuesday, September 29, 2009 8:32 PM
  • Thank you for your answer.

    This does also occur in safe mode.

    Wednesday, September 30, 2009 5:22 AM
  • Hi,

    Please try this:

    Open the Windows Media Player Library troubleshooter by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Click View all, and then click Windows Media Player Library.

    Hope it helps.
    Wednesday, September 30, 2009 6:20 AM
  • Already tried that, doesn't solve my problem either.

    Wednesday, September 30, 2009 8:07 AM
  • Upgraded Vista to Windows 7 (Dutch, I tried to translate the relevant terms)

    When you say upgraded, do you mean an in-place upgrade over Vista?

    Did you run the Windows 7 Upgrade Advisor to determine if there would be any issues?

    Which version of Win 7 did you install? Where was it acquired?

    Appears like a corrupted installation. Boot from the Win 7 disk and try a repair.
    ASUS P4PE-P4 Extreme 3.4gHz-2gb G.Skill PC3200-XPSP3:55gb-Win7RC:17gb-DATA:500gb-ASUS N6800GT
    Wednesday, September 30, 2009 11:50 PM
  • Have you considered using System Restore?
    Thursday, October 1, 2009 3:22 AM
  • Yes it's an in-place upgrade over vista. System restore would make no sense because the problem existed directly after the upgrade.

    Guess I'll require a fresh install anyway.

    Thursday, October 1, 2009 7:47 PM
  • You'll want to examine the logs created. You'll want to look at C:\Windows\panther\setuperr.log.  It may give you a clue as to what is going on before you start over.                   Here is the kb article to review other logs. 

    You can post the logs to your skydrive\public folder if you would like someone to assist in reviewing it. 
    ASUS P4PE-P4 Extreme 3.4gHz-2gb G.Skill PC3200-XPSP3:55gb-Win7RC:17gb-DATA:500gb-ASUS N6800GT
    Thursday, October 1, 2009 9:32 PM
  • Well this is the log (setuperr.log):



    2009-09-27 22:14:38, Error                        Number of Enumerated Devices = 20[gle=0x00000103]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=00000002x[gle=0x80092004]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=00000002x[gle=0x80092004]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=00000002x[gle=0x80092004]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=00000002x[gle=0x80092004]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=00000002x[gle=0x80092004]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=00000002x[gle=0x80092004]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=00000002x[gle=0x80092004]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
    2009-09-27 22:14:39, Error                        Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
    2009-09-27 22:28:07, Error                 CSI    00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #32232# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 32 (0x00000020) ): 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
    [gle=0x80004005]
    2009-09-27 22:28:08, Error                 CSI    00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #64823# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 32 (0x00000020) ): 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
    [gle=0x80004005]
    2009-09-27 22:31:21, Error                 CSI    00000003 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #127067# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 32 (0x00000020) ): 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
    [gle=0x80004005]
    2009-09-27 22:32:24, Error                 CSI    00000004 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #171128# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 32 (0x00000020) ): 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
    [gle=0x80004005]
    2009-09-27 22:35:06, Error      [0x080a97] MIG    HKCU\Software\Classes\Nokia.aac\shell\Open\DropTarget [Clsid] is not a valid registry value[gle=0x00000002]
    2009-09-27 22:35:06, Error      [0x080a97] MIG    HKCU\Software\Classes\Nokia.m4a\shell\Open\DropTarget [Clsid] is not a valid registry value[gle=0x00000002]
    2009-09-27 23:20:39, Error      [0x080973] MIG    Ignoring apply for object: {Machine}-{Microsoft-Windows-ieframe}-{8.0.6001.18813}-{x86}-{neutral}-{settings}-NULL
    2009-09-27 23:20:43, Error                 CSI    00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #10434# from CWcmScalarInstanceCore::PutCurrentValue(options = 0, value = { type: 5, bytes ( 4 ): 01000000 })
    [gle=0x80004005]
    2009-09-27 23:20:43, Error      [0x080973] MIG    Ignoring apply for object: {Machine}-{Microsoft-Windows-Win32k-Settings}-{6.0.6002.18005}-{x86}-{neutral}-{settings}-{SnapshotMonitors}[gle=0x0000013d]
    2009-09-27 23:20:45, Error      [0x080973] MIG    Ignoring apply for object: {Machine}-{Security-Malware-Windows-Defender}-{6.0.6002.18005}-{x86}-{neutral}-{settings}-{AutomaticallyCleanAfterScan}
    2009-09-27 23:20:46, Error      [0x080973] MIG    Ignoring apply for object: {Machine}-{Microsoft-Windows-Security-Netlogon}-{6.0.6002.18005}-{x86}-{neutral}-{settings}-{RegSetting1}
    2009-09-27 23:22:48, Error      [0x080973] MIG    Ignoring apply for object: {User}-{Microsoft-Windows-ieframe}-{8.0.6001.18813}-{x86}-{neutral}-{settings}-NULL
    2009-09-27 23:23:04, Error      [0x080973] MIG    Ignoring apply for object: {User}-{Microsoft-Windows-Help-Client}-{6.0.6001.18000}-{x86}-{neutral}-{settings}-{NarrowWidth}
    2009-09-27 23:23:04, Error      [0x080973] MIG    Ignoring apply for object: {User}-{Microsoft-Windows-Help-Client}-{6.0.6001.18000}-{x86}-{neutral}-{settings}-{OnlineSearchTimeout}[gle=0x00000057]
    2009-09-27 23:23:04, Error      [0x080973] MIG    Ignoring apply for object: {User}-{Microsoft-Windows-Help-Client}-{6.0.6001.18000}-{x86}-{neutral}-{settings}-{WideWidth}
    
    Thursday, October 1, 2009 10:01 PM
  • Hi StanTheMan82,

    Can you access the following path?

    C:\Users\<User Account>\AppData\Roaming\Microsoft\Windows\Libraries

    In additon, could you please copy the library icons to another temporary folder? Then open a Notepad, drag the icon to Notepad window, please copy the context to the forum.

    We will analyse the file.

    Thanks.
    Friday, October 2, 2009 6:41 AM
  • First of all, thank you all for your help.

    Accessing C:\Users\<User Account>\AppData\Roaming\Microsoft\Windows\Libraries is no problem. There are no problems using those library icons in that folder either, and I already tried to rebuild them there.

    I copied the library icons into another folder. Not quite sure what you mean next, but dragging the icon of that particular folder I copied the library icons to into notepad gives me the message "Access Denied". But this happens with all folders, also with an empty folder.

    This is the context when copying the pictures library icon into notepad:

    <?xml version="1.0" encoding="UTF-8"?>
    <libraryDescription xmlns="http://schemas.microsoft.com/windows/2009/library">
      <name>@shell32.dll,-34595</name>
      <ownerSID>S-1-5-21-459335952-3868526032-3388699556-1000</ownerSID>
      <version>1</version>
      <isLibraryPinned>true</isLibraryPinned>
      <iconReference>imageres.dll,-1003</iconReference>
      <templateInfo>
        <folderType>{b3690e58-e961-423b-b687-386ebfd83239}</folderType>
      </templateInfo>
      <searchConnectorDescriptionList>
        <searchConnectorDescription publisher="Microsoft" product="Windows">
          <description>@shell32.dll,-34597</description>
          <isDefaultSaveLocation>true</isDefaultSaveLocation>
          <simpleLocation>
            <url>knownfolder:{33E28130-4E1E-4676-835A-98395C3BC3BB}</url>
            <serialized>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</serialized>
          </simpleLocation>
        </searchConnectorDescription>
        <searchConnectorDescription publisher="Microsoft" product="Windows">
          <description>@shell32.dll,-34599</description>
          <isDefaultNonOwnerSaveLocation>true</isDefaultNonOwnerSaveLocation>
          <simpleLocation>
            <url>knownfolder:{B6EBFB86-6907-413C-9AF7-4FC2ABF07CC5}</url>
            <serialized>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</serialized>
          </simpleLocation>
        </searchConnectorDescription>
      </searchConnectorDescriptionList>
    </libraryDescription>
    Friday, October 2, 2009 7:34 AM
  • Hi StantTheMan82,

    Thank you for posting it.

    According to my test and analysis, the libray file is correct. I cannot find any problem on the file.

    Given the situation, we can assume this issue is cuased by a communication error between applcation and library file.

    Could you please test the issue in Safe Mode?

    If it works, the issue could be realted to a software conflict issue. If not, I will give a detail setps to monitor communication between applcation and library file.

    Thank you for your cooperation.

    Monday, October 5, 2009 8:32 AM
  • Hi,

    Thank you for your answer. As posted earlier, this also occurs in safe mode.

    Monday, October 5, 2009 11:25 AM
  • Hi,

    Thank you for your answer. As posted earlier, this also occurs in safe mode.


    Apologize for duplicate question.

    Given the siutation, I suggest you run a tool named Process Monitor to monitor system behavior.

    Start the tool and report one issue (such as right clicking the start button and choosing Open Windows Explorer ), please save the log and upload to Windows Live SkyDrive (http://www.skydrive.live.com/) and share the URL with us.

     

    Thank you for your cooperation.
    Tuesday, October 6, 2009 8:26 AM
  • is it supposed to show about 100 events per second continuously? Will you be able to find the relevant events?
    In a short time it's producing 100.000s events!
    Wednesday, October 7, 2009 4:57 PM
  • is it supposed to show about 100 events per second continuously? Will you be able to find the relevant events?
    In a short time it's producing 100.000s events!

    Yes, I know this. I will do a research on the issue after getting this log file.

    Thanks.
    Thursday, October 8, 2009 1:48 AM
  • Uploaded a zip file to my skydrive: http://cid-667c2feec7914792.skydrive.live.com/browse.aspx/Openbaar

    logfile.pml is clicking right on the start button and choosing open windows explorer (3 times)
    logfilelib.pml is clicking add to library in an explorer window (3 times)

    Sunday, October 11, 2009 11:49 AM